Stephen Butts
Greencastle,IN
Summary
Dynamic professional with a proven track record at Guitar Center, adept in high-volume shipping management and enhancing customer satisfaction. Leveraged palletizing knowledge and effective communication to exceed packaging targets and grow business networks. Demonstrates a keen ability to streamline operations, achieving significant efficiencies and fostering strategic relationships.
Overview
23
23
years of professional experience
Work History
Packaging Associate
Guitar Center
Brownsburg, IN
06.2019 - Current
- Collaborated with team members to ensure timely completion of orders.
- Updated packaging records and inventory logs accurately.
- Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
- Maintained accurate records of packaged goods in inventory system.
- Weighed packages on scales to determine postage costs.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
- Labeled packages with barcodes, weight, and other information.
- Sealed and taped boxes securely, preparing them for shipment.
- Labeled packaged products accurately according to specifications.
- Collaborated with team members to meet packaging targets and deadlines.
Store Manager
Family Dollar
Rockville, IN
03.2009 - 04.2019
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Formed and sustained strategic relationships with clients.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored employee performance and identified performance gaps for corrective action.
- Structured HR consulting services to support clients during organizational developments and changes.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Monitored progress by establishing plans, budgets and measuring results.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Accounts Payable Coordinator
City of Terre Haute
Terre Haute, IN
02.2002 - 03.2009
- Prepared journal entries and reconciled accounts to complete month-end closing processes.
- Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
- Liaised with vendors and customers to confirm information and address client issues.
- Verified that all vendor invoices have been approved according to policy before processing payments.
- Calculated month-end accrual entries for trade payables.
- Performed bank reconciliations on assigned accounts in order to maintain accurate financial records.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Researched invoice disputes and discrepancies with vendors in order to resolve issues quickly.
- Coded invoices to maintain organized and accurate records.
- Developed strong working relationships with internal departments in order to ensure timely resolution of inquiries related to accounts payable matters.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Monitored loans and accounts payable to confirm payments are current.
- Monitored cash flow projections and ensured sufficient funds were available when making payments.
- Handled high-volume invoice processing with minimal supervision.
- Checked accuracy and integrity of purchase orders.
- Processed invoices and payments in a timely manner.
- Performed financial calculations for amounts due, interest charges and balances.
Education
Bachelor of Science - Applied Psychology
Indiana State University
Terre Haute, IN06-1998
Bachelor of Science - Pre-Law/Political Science
Indiana State University
Terre Haute, IN06-1998
High School Diploma -
Terre Haute North Vigo High School
Terre Haute06-1993
Skills
- Product packing
- Shipping procedures
- Machine operation
- Label verification
- Palletizing knowledge
- Packing boxes
- Standardized packing
- High-volume shipping management
- Dimensional calculation
- Warehouse safety
- Product padding
- Labeling accuracy
- Deadline oriented
References
References available upon request.
Timeline
Packaging Associate
Guitar Center
06.2019 - Current
Store Manager
Family Dollar
03.2009 - 04.2019
Accounts Payable Coordinator
City of Terre Haute
02.2002 - 03.2009
Bachelor of Science - Applied Psychology
Indiana State University
Bachelor of Science - Pre-Law/Political Science
Indiana State University
High School Diploma -
Terre Haute North Vigo High School
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