Stephen Brown
Instructor
Vanceboro,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Warehouse Installer
Grover Gaming
Greenville, NC
05.2023 - 03.2024
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Fostered a collaborative learning environment that strengthened overall team performance.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Liaised with internal departments to optimize productivity and efficiency.
Tool Crib Attendant
Vallen (Bosch Site)
New Bern, NC
04.2020 - 06.2023
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Sorted and delivered materials to different work areas and staff.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Streamlined tool check-out process, resulting in reduced waiting times for workers.
- Ensured timely procurement of required tools, minimizing project delays due to lack of resources.
- Maximized efficiency by analyzing usage patterns to identify opportunities for reducing unnecessary inventory levels.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Trained new team members on best practices in tool crib operations, fostering a culture of continuous improvement.
Service & Repair Tech
Aerus
Greenville, NC
02.2015 - 07.2019
- Improved customer satisfaction by swiftly diagnosing and repairing faulty equipment.
- Increased equipment reliability by thoroughly testing repaired devices before returning them to clients for use.
- Mitigated potential warranty claim disputes by meticulously documenting all work performed and parts replaced during repair jobs.
- Maintained accurate records of repairs, parts used, and time spent on each job to ensure proper billing and inventory management.
- Maintained a clean and organized workspace that facilitated efficient execution of daily tasks while ensuring adherence to safety protocols.
- Strengthened client relationships through exceptional communication skills and empathetic problem-solving abilities.
- Stayed in good physical condition in order to handle demanding daily challenges in diverse environments.
SCAG Radio Operator
Marine Corps
Camp Lejeune
06.1998 - 11.2002
- Identified and obtained bearings of signal sources through use of direction-finding procedures.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Facilitated communication between two or more parties using switchboards and other telephone systems.
- Conducted regular equipment checks and maintenance, optimizing system performance and minimizing downtime.
Education
Associate of Science - Information Technology
University of Phoenix
Tempe, AZ05.2007
Skills
Product Inspection
Customer Satisfaction
Component Repairs
Equipment Repair
Inventory Management
Pre-installation Site Prep
Installation updates
Worksite Safety and Maintenance
Troubleshooting
Positive Attitude
Affiliations
- NRA
Certification
- CMRT - Certified Maintenance and Reliability Technician
Concealed Carry Instructor
I have been training civilians to defend themselves for the past 5 years.
Timeline
Warehouse Installer
Grover Gaming
05.2023 - 03.2024
Tool Crib Attendant
Vallen (Bosch Site)
04.2020 - 06.2023
Service & Repair Tech
Aerus
02.2015 - 07.2019
SCAG Radio Operator
Marine Corps
06.1998 - 11.2002
Associate of Science - Information Technology
University of Phoenix