STEPHEN CARROLL
Hobbs,NM
Summary
Systematic Control Room Operator with proficiency in identifying operational problems and quickly resolving issues. Excellent in examining and testing electrical power distribution machinery to achieve high-level production. Over two years of experience working in operations industry. Offering expertise in control room operations and regulatory compliance knowledge. Proven skills in coordinating operations, maintaining records and completing daily logs and reports. Experienced in accurately and efficiently managing schedules, inspections and corrective actions.
Overview
10
10
years of professional experience
Work History
Control Room Operator B Apprentice
Xcel Energy
03.2022 - Current
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Played a key role in the development of junior operators through mentoring initiatives, sharing expertise gained from years of experience in the field.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Operated control panels to regulate turbine load and maintain proper steam temperature and pressure.
Maintenance Control Sergeant
US Army
10.2018 - 12.2021
- Responded promptly to emergency repair requests, consistently meeting tight deadlines under challenging circumstances.
- Enhanced equipment reliability by conducting thorough preventive maintenance checks and services.
- Evaluated team performance regularly, identifying areas for improvement and providing constructive feedback.
- Optimized resource allocation by prioritizing critical maintenance tasks based on mission requirements and deadlines.
- Conducted comprehensive training sessions for junior soldiers on proper maintenance techniques and best practices.
- Inspected vehicle systems to assess function and uncover defects on a fleet of 200 vehicles
- Installed new systems and components in vehicles
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock
- Conducted full operational compliance inspections before releasing vehicles for use
- Eliminated downtime and maximized revenue by providing top project quality control
- Oversaw daily operations to ensure high levels of productivity
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Human Resources Specialist
US Army
06.2014 - 10.2018
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Education
High School Diploma -
West Hardin High School
Saratoga, TX05.2013
Skills
- System monitoring
- Incident Reporting
- Radio Communications
- Security camera monitoring
- Emergency Response
- Alarm Management
- Process Control
- Technical knowledge
- Shift Handover
- Equipment Maintenance
- Safety inspection
- Control System Navigation
Timeline
Control Room Operator B Apprentice
Xcel Energy
03.2022 - Current
Maintenance Control Sergeant
US Army
10.2018 - 12.2021
Human Resources Specialist
US Army
06.2014 - 10.2018
High School Diploma -
West Hardin High School
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