Stephen Carroll

• Developed strategic partnerships to enhance market presence and drive revenue growth.
• Identified new business opportunities through market research and competitive analysis.
• Led negotiations with potential clients, securing favorable terms and agreements.
• Collaborated with cross-functional teams to align product offerings with client needs.
• Conducted presentations and product demonstrations to key stakeholders and decision-makers.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.

Driving business development with C-level executives and top decision makers. Maintained account relationships for future business while ensuring customer service. I cold called 5 to 10 prospects a day, identifying target prospects and develop plans to engage decision-makers. Prepare and present proposals and bids. Maintained to be top performer in region.

Responsible for developing, managing client base of customers for commercial reroof division. Meet monthly, quartley, and yearly goals.Provide constant communication and promote services provided by company. Create leads for reroof division through cold calling, referrals, account management and networking utilize salesforce CRM system daily with my activities.Estimate and tech existing roof conditions including proper core cuts.

Maximizes sales of exterior products including sales planning, in-home and in-store customer consultations, development of project proposals, tracking of current and potential sales. Trained associates on sales tactics and related programs. Also responsible for providing excellent customer service by assisting customers in locating, selecting, demonstrating, and loading of merchandise in a friendly and professional manner.

Conducting in-home sales opportunities by building trust and educating customers. Effectively evaluating, measuring and specifying home improvement project options. Building effective proposals and utilizing a consultative selling approach. Negotiating and closing the sale.