Miccrosoft Office 365
Stephen Chohany
Project Management and Sales
Harrisburg,PA
Summary
Highly experienced Project and Service Coordinator with a proven track record at Tanner Furniture Of PA, enhancing client satisfaction and loyalty through effective communication and issue resolution. Excelled in project planning and logistics coordination, boosting sales revenue by over 60% at Marco Promotional Products.
Skilled in Microsoft Office and client advocacy, demonstrating exceptional notetaking and accurate recordkeeping. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Language
Work History
Project and Service Coordinator
Tanner Furniture Of PA
11.2015 - 06.2024
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Annually mangaged 6 to 8 remote furniture installations thoughout the US for local client in addition to service responsibilties.
Project Coordinator
PA Office Services Group (POSG)
10.2009 - 05.2012
- Kept furniture installation projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing orders, product shipments and installation
- Managed customer expectatioins and resolved any issues of damage, installation errors (mishaps) while keeping clients updated on progress from project start to completion.
Sales Manager
Marco Promotional Products
03.2000 - 09.2009
- Worked with teamates to increase sales revenue during tenure from 8 million dollars to +13 million by developing and implementing effective sales strategies.
- Responsible for recruiting, interviewing, highering, training and mentoring Sales Associates.
- Worked to resolve customer issues quickly to close deals and boost client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Bachelor of Arts - Political Science
Indiana University of PA
Indiana PASkills
- Daily telephone communication with clients
- Meeting facilitation
- Accurate Recordkeeping
- Client Advocacy
- Notetaking and documentation utilizing Microsoft Office, Teams and other business applications
- Needs Assessment
- Project Planning
- Logistics Coordination
Bicycling, hiking, kayaking and gardening
My hobbies, provide deep satisfaction as well has keeping me in good physical condition!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureSoftware
Timeline
Project and Service Coordinator
Tanner Furniture Of PA
11.2015 - 06.2024
Project Coordinator
PA Office Services Group (POSG)
10.2009 - 05.2012
Sales Manager
Marco Promotional Products
03.2000 - 09.2009
Bachelor of Arts - Political Science
Indiana University of PA
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