Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Board Member /Operations Supervisor
MJ Celco Inc.
Schiller Park, IL
01.2013 - 03.2023
Identified areas of improvement in business operations and provided solutions to maximize efficiency.
Collaborated with others to discuss new opportunities.
Maintained schedule of class assignments to meet deadlines.
Achieved cost-savings by developing functional solutions to problems.
Completed day-to-day duties accurately and efficiently.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Identified needs of customers promptly and efficiently.
Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
Operations Manager /Sales Associate
Think Schools LLC
Arlington Heights, IL
05.2003 - 12.2012
Engaged with existing and potential clients to gain insight into needs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delivered positive customer experiences by implementing effective quality assurance practices.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Planned and managed resources to consistently meet production, quality and cost goals.