Stephen Cochran
Alum Creek,WV
Summary
Accomplished Senior Project Manager at Nike World Headquarters, adept in project planning and client relationship management. Leveraged expertise to exceed key performance indicators by 30%, fostering robust stakeholder relationships. Demonstrated exceptional meeting facilitation and requirements gathering, driving project success and team efficiency.
Overview
42
42
years of professional experience
Work History
Senior Program Manager
Nike World Headquarters
04.1999 - 05.2009
- Communicated project plans and progress to key stakeholders and project contributors.
- Maintained schedules to meet key milestones at every project phase.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Manager
Nike World Headquarters
06.1992 - 03.1999
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
Team Leader
Nike World Headquarters
02.1989 - 05.1992
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
Programmer
Nike World Headquarters
06.1984 - 01.1989
- Prepared detailed reports on updates to project specifications, progress, identified conflicts, and team activities.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Developed web applications for deployment on platforms and sites.
- Coached interns and new employees to boost departmental efficiency.
- Contributed to codebase used in software deployment on multiple virtual machines.
- Tested server code to validate code changes.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Collaborated with team to determine application requirement specifications.
- Streamlined open source programming assets into projects to shorten development times.
- Designed intuitive graphical user interfaces to improve user experience.
- Wrote and maintained technical documentation for software applications.
- Developed in-house applications designed for company needs.
- Created web-based dashboards and reporting tools for data visualization.
- Worked with analysts to prepare test plans and assess test data.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Integrated new software with existing systems and third-party APIs.
- Designed software for distributed systems and cloud computing platforms.
- Collaborated with other developers to refine software design and implementation.
- Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
- Created databases, data entry systems, web forms, and other applications for diverse uses.
- Researched information and conducted analysis for software and systems modifications and new projects.
- Debugged problems caused by hardware, operating systems software, application programs and network failures.
- Provided computer programming subject matter expertise to project team members.
Computer Operator
Nike World Headquarters
06.1983 - 05.1984
- Generated reports covering details about data, system operation, and error monitoring.
- Complied with data entry quotients to support time-sensitive project input milestones.
- Maintained spreadsheets of [Type] data across multiple systems while preserving exceptional data accuracy.
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Reacted calmly during times of highly stressed or emergency situations.
- Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses.
- Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Retrieved information and performed data entry using appropriate computer programs.
- Implemented and maintained software solutions according to customer requirements.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Established and maintained relationships with software vendors.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Studied client requirements, developing and implementing software solutions that fit with expectations.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Laborer
Miscellaneous
03.1976 - 07.1980
- Observed site safety rules to maximize protections for team members and equipment.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
SSGT US Marine Corps
Federal Government (USMC)
02.1967 - 02.1976
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in data entry, analysis and reporting.
- Delivered services to customer locations within specific timeframes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in community events representing U.S. military and recruited interested parties.
- Filtered interested candidates by eligibility and disqualifying factors.
- Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
- Remained current with training and sought new training opportunities to further personal growth.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Exceeded mandated quota from headquarters based on military needs and availability.
- Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.
- Traveled to schools in area to speak to students about military careers and provide students with materials and literature about military careers.
- Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
- Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
- Administered Armed Services Vocational Aptitude Battery (ASVAB) test to individuals interested in or curious about military careers.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Removed worn or faulty components for replacement or repair.
- Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Repaired machinery and equipment according to manufacturer specifications.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Inspected, reviewed, maintained and repaired [Type] weapon systems.
- Performed regular inspections on [Type] systems to verify regulation compliance.
- Delivered mentorship to personnel, aligning performance, and encouraging career development.
- Installed and loaded aerial mines to rockets with precision and exceptional care.
- Prepared, reviewed, maintained and inspected compliance with directives and reports.
- Inspected, assembled and tested aviation ammunition.
Education
Associate in Computer Programming - Computer Systems Programming
Olympia Community College
Olympia, WA12.1982
Skills
- Requirements Gathering
- Project Planning
- Client Relationship Management
- Meeting participation
Timeline
Senior Program Manager
Nike World Headquarters
04.1999 - 05.2009
Project Manager
Nike World Headquarters
06.1992 - 03.1999
Team Leader
Nike World Headquarters
02.1989 - 05.1992
Programmer
Nike World Headquarters
06.1984 - 01.1989
Computer Operator
Nike World Headquarters
06.1983 - 05.1984
Laborer
Miscellaneous
03.1976 - 07.1980
Associate in Computer Programming - Computer Systems Programming
Olympia Community College
SSGT US Marine Corps
Federal Government (USMC)
02.1967 - 02.1976
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