Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Cochrane

Branford, CT, USA,CT

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

49
49
years of professional experience

Work History

Owner

SMC Logistics LLC
Branford, CT
07.2019 - Current
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
  • Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
  • Ensured that cargo was properly secured in the trailer prior to departure from loading dock.

Owner

Investment Property Solutions LLC
Branford, CT
04.2016 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Provided direction and guidance to employees.
  • Oversaw budgeting and financial management. Received and distributed scopes of works to outside contractors, reviewed, edited as needed contracts and negotiated costs.
  • Identified new opportunities for growth, expansion, and diversification.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Established relationships with investors for the purpose of flipping residential properties. Property owners for rental turns. Customer renovations

Independent Contractor

Trans Am Trucking
Olathe, KS
02.2009 - 07.2014
  • Communicated with dispatchers regarding delivery updates or changes in route plans.
  • Organized paperwork related to deliveries including invoices, manifests, and other documents.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Drove trucks to and from job sites to deliver supplies.
  • Assigned delivery shipper, responsible for transporting goods to all 48 states and establishing the most effective route to deliver to the customer. Traveled over the road for several months at a time.

Operations Manager

Paredim Partners
White Plains, NY
06.2005 - 11.2008
  • Prepared reports summarizing operational results against established goals and objectives.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Negotiated contracts with vendors and contractors for services necessary for apartment turn costs, quality, and in a predetermined completion date. Scheduled pre section 8 required annual inspections.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties. Directed Maintenace staff members, and contractors at 5 different locations with over 600 tenants.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
  • Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Manager

Uhaul Moving And Storage
Phoenix, AZ
10.1993 - 06.2002
  • Conducted regular meetings with staff members to discuss performance issues or new initiatives.
  • Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Executed merchandising strategies to support store sales growth.
  • Additional job titles, Manager Trainer, Inventory manager, storage manager

Service Member

US Army Fort Campbell
Clarksville, TN
03.1976 - 10.1983
  • Conducted monthly audits of warehouse operations to identify areas needing improvement or corrective action.
  • Identified supply discrepancies and worked with appropriate personnel to resolve issues in a timely manner.
  • Prepared documentation such as shipping manifests, purchase orders and invoices for outgoing shipments.
  • Provided guidance on proper handling techniques of sensitive materiel and equipment.
  • Organized, inventoried, and distributed clothing, small arms ammunition, food items, and other expendable materials.
  • Maintained accountability of all unit equipment and supplies.
  • Drove improvements in logistics operations and supply accountability by analyzing supply policies, strategies and processes to identify inefficiencies.
  • Assigned to a Mash hospital as Supply and Maintenace Sergeant. Designated to arrange deployment or medical equipment to establish a hospital base and setting. scheduling trip to destination to ensure adequate safety related concerns are addressed and corrected.

Education

High School Diploma -

Brockton High School
Brockton, MA
08-1976

Skills

  • Business Management
  • Regulatory Compliance
  • Budget Administration
  • Labor Relations
  • Operations Management
  • Staff Management
  • Contract negotiation

  • Bidding processes
  • Project estimating
  • Project Management
  • Staff hiring

Timeline

Owner

SMC Logistics LLC
07.2019 - Current

Owner

Investment Property Solutions LLC
04.2016 - Current

Independent Contractor

Trans Am Trucking
02.2009 - 07.2014

Operations Manager

Paredim Partners
06.2005 - 11.2008

Manager

Uhaul Moving And Storage
10.1993 - 06.2002

Service Member

US Army Fort Campbell
03.1976 - 10.1983

High School Diploma -

Brockton High School
Stephen Cochrane