Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Conrad

Rocklin,CA

Summary

Dynamic hard worker who can assimilate quickly in any environment. Strong in leadership and communication skills. Skilled in strategic planning and promoting concepts, products and ideas.


Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

29
29
years of professional experience

Work History

Salesperson

West Coast Boat Center
10.2022 - Current
  • Worked to build relationships with customers and built potential for future boat sales.
  • On water delivery and thorough demo and walk through of all newly purchased boats with customers.
  • Brand manager for several boat lines, responsible for all design and ordering of new boat inventory.
  • Engaged customers in social conversations to create pleasant and easy boat buying experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.

Realtor

Realty One Group Complete, EXP Realty
03.2016 - Current

Handling all aspects of selling and purchasing residential real estate for clients

  • Review property listings, interview potential clients, accompany clients to properties and effectively communicate condition of sale.
  • Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Use various real estate driven software to manage and research properties for prospective clients.
  • Follow up with escrow process, coordinate contingency removal of property inspection and maintain timely closing of escrow.
  • Negotiate contracts with buyers and sellers to maximize customer savings.
  • Review and execute confidential documents, contracts and disclosures.
  • Examine homes for client arrivals after planning open-house events and showings.
  • Complete property walk throughs before completing deals, upholding accuracy in listings and appraisals.
  • Develop new business and manage new and existing clients.
  • Advise and inform prospective clients on current market activities/condition.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.

Home Inspector

Certified Home And Building Inspections
05.2020 - 09.2021
  • Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
  • Made and submitted reports detailing finding and any actions taken.
  • Tested electrical outlets for proper function, documenting signs of unsound wiring and verifying installation of GFCI outlets where required by law or regulation.
  • Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.
  • Commented on functionality and condition of HVAC components.
  • Reported on wear and tear and general functionality of roofing, estimating remaining life and recording any noted leaks, missing shingles or other structural or functional deficiencies.
  • Inspected exterior of building as well as around door frames and windows for cracks indicating foundation movement, recommending foundation inspection when pronounced signs appear.

Buyer's Agent

Belwood Investments
07.2019 - 01.2021

Buyers agent for Investment company

  • Identify potential residential properties for our company to acquire.
  • Use a variety of real estate software and apps to research and discover possible properties to acquire.
  • Research and investigate all comparable prices in proximity to subject property to establish "After Remodel Value".
  • Make contact with listing agent to begin negotiations.
  • Negotiate purchase price to protect our investors and project margins.
  • Write and submit offer on subject property.
  • Oversee all aspects of escrow once we have an accepted contract.
  • Begin project scope review with construction teams on acquired property.

Assistant Project Manager

JMC Homes / Mourier Land Investment Corporation
01.2016 - 04.2016
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Distributed and followed up on tenant renewal notices.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

Lead Pastor

Crosspointe Community Church
11.2008 - 11.2016

Founding and Lead Pastor

  • Oversaw administration and management of all areas of ministry.
  • Implemented and designed all tech systems for sound, video and lighting.
  • Trained all prospective tech volunteers on media content software systems.
  • Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, funerals and weddings.
  • Provided spiritual care through counseling.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Coordinated and spearheaded programs to increase church members' service throughout community.

Project Manager

Sunset Christian Center
01.2004 - 03.2007

Project Manager for new phases of construction on the church campus.

  • Managed all aspects of interior construction to the expansion of the church campus.
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
  • Coordinated all aspects of the technical needs for each new phase of construction.
  • Built, designed and implemented all sound/lighting/video production systems for new phases of church campus.
  • Designed and implemented all graphic computer systems for video displays in each new venue.

Weekend Service Program Director

Sunset Christian Center
01.2004 - 03.2007

Assisted Lead Pastor, Worship Director and directed all aspects of the weekend services.

  • Participated in weekly service planning meetings to create all up coming weekend service content.
  • Coordinated all technical arts teams. Oversaw production of all media content for weekend services.
  • Consulted, implemented and trained all volunteers on video switching software systems.
  • Trained volunteers on intelligent lightning software systems.
  • Trained volunteers on a variety of graphic production software systems.
  • Directed all technical arts teams during live weekend services.
  • Directed and Assisted in producing all media content for a weekend services.
  • Produced and coordinated all graphic content through out live weekend services.

Student Ministries Director

Sunset Christian Center
10.1995 - 03.2005

Director of all student ministry programs for middle school and high school students.

  • Planned weekly services as well as special events for student ministry program.
  • Planned and conducted worship services, wrote sermons and worked with key volunteers to carry out church mission.
  • Led student ran programs such as worship, study, and service opportunities.
  • Oversaw administration and management of all areas of student ministry.

Education

License To Preach - Church Leadership

Bethany University
Scotts Valley, CA
05.1997

California Real Estate License - Real Estate

Licensed Real Estate Agent
03.2016

Skills

  • Sales
  • Customer Service
  • Strategic Planning
  • Conflict resolution
  • Operations management
  • Problem Solving
  • Relationship building
  • Negotiation
  • Property tours and inspections
  • Contract Negotiation
  • Purchase contracts
  • Sales and Marketing
  • Project Management
  • Coaching and mentoring
  • Compassion

Timeline

Salesperson

West Coast Boat Center
10.2022 - Current

Home Inspector

Certified Home And Building Inspections
05.2020 - 09.2021

Buyer's Agent

Belwood Investments
07.2019 - 01.2021

Realtor

Realty One Group Complete, EXP Realty
03.2016 - Current

Assistant Project Manager

JMC Homes / Mourier Land Investment Corporation
01.2016 - 04.2016

Lead Pastor

Crosspointe Community Church
11.2008 - 11.2016

Project Manager

Sunset Christian Center
01.2004 - 03.2007

Weekend Service Program Director

Sunset Christian Center
01.2004 - 03.2007

Student Ministries Director

Sunset Christian Center
10.1995 - 03.2005

License To Preach - Church Leadership

Bethany University

California Real Estate License - Real Estate

Licensed Real Estate Agent
Stephen Conrad