Stephen Cosentino
Menomonee Falls,WI
Summary
Experienced with administrative management, focusing on optimizing office operations and resource allocation. Utilizes strategic planning to improve productivity and efficiency. Track record of fostering team collaboration and achieving organizational goals.
Knowledgeable manager with strong background in managing administrative operations and implementing efficient processes.
Overview
18
18
years of professional experience
Work History
Director of Administrative Services
St. Mary & St. Anthony Parishes
03.2014 - 07.2025
- Evaluated vendor performance regularly to ensure ongoing satisfaction with product quality and service delivery standards.
- Implemented energy-saving initiatives that reduced utility expenses without compromising workplace comfort levels or safety standards.
- Collaborated with human resources to develop effective recruitment strategies that attracted top talent to the organization.
- Optimized office space utilization to accommodate business needs while maintaining cost effectiveness.
- Oversaw procurement activities to ensure timely delivery of essential resources at competitive prices.
- Managed facilities maintenance activities to provide a safe, clean working environment for all employees.
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in improved operational efficiency.
- Implemented robust records management systems, improving information accessibility and reducing errors.
- Continuously assessed organizational needs in order to identify areas of improvement within administrative services.
Branch Service Manager
RBC Wealth Management
12.2007 - 03.2013
- Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
- Complied with established internal controls and policies.
- Helped customers effectively navigate bank technology such as kiosks and mobile access to reduce common questions and unprofitable interactions.
Education
Master of Science - Information Systems
Strayer University
Milwaukee, WIBachelor of Science - Business Administration
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Organizational leadership
- Workload prioritization
- Office administration
- Employee training
- Operations management
- Payroll processing
- Onboarding assistance
- Document management
- Benefits administration
- Records management
- Facilities management
- Human resources management
- Expense reporting
- Problem-solving
- Problem-solving abilities
- Reliability
Timeline
Director of Administrative Services
St. Mary & St. Anthony Parishes
03.2014 - 07.2025
Branch Service Manager
RBC Wealth Management
12.2007 - 03.2013
Master of Science - Information Systems
Strayer University
Bachelor of Science - Business Administration
Shippensburg University of Pennsylvania
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