Stephen De La Cruz
Custodian
National City,California
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 20 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Site Lead
Allied Universal Security Services
San Diego, CA
06.2019 - Current
- Resolved issues between employees and customers using company policies.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Assistant Store Manager
Arco Gas Station
San Diego, CA
03.2007 - 01.2019
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Sheet Metal Foreman
JCI Construction
Lemon Grove, Ca.
04.1999 - 06.2007
- Verified completed projects met approved time, quality, and cost estimates.
- Reworked positions and workflow based on individual abilities and production targets.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Established clear priorities and production quality standards.
- Reviewed project details to specify correct materials and equipment for job sites.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Evaluated incoming materials for quality and amounts ordered.
- Inspected completed work to verify quality standards and compliance with criteria.
Education
Sheet Metal Technology
Advanced Sheetmetal
San Diego, CA 01.1991 - 10.1991
Sheet Metal Technology
San Diego City College
San Diego, CA 01.1989 - 07.1989
Skills
Project estimation and bidding
undefinedAdditional Information
Forklift Certification , Volunteer work with National School District and Sweetwater Union High School District , Baseball and Soccer Coach , Current security Guard Card and ran for National City Council (2019)
Timeline
Site Lead
Allied Universal Security Services
06.2019 - Current
Assistant Store Manager
Arco Gas Station
03.2007 - 01.2019
Sheet Metal Foreman
JCI Construction
04.1999 - 06.2007
Sheet Metal Technology
Advanced Sheetmetal
01.1991 - 10.1991
Sheet Metal Technology
San Diego City College
01.1989 - 07.1989
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