Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephen Dembral

Jermyn,PA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

11
11
years of professional experience

Work History

Dispatch/Payroll Manager

JED Trucking & Warehousing
Gouldsboro, PA
06.2024 - Current
  • Developed and implemented strategies to improve operational efficiency.
  • Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
  • Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
  • Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
  • Coordinated daily routing and scheduling for drivers to optimize delivery times and reduce fuel consumption.
  • Processed payroll information, including salary, deductions, bonuses, and vacation time, for over 100 employees.
  • Coordinated with IT staff on system upgrades or troubleshooting issues when needed.
  • Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
  • Tracked vacation accruals and sick leave balances for all employees.

Warehouse Operations Lead

Can Pack
Olyphant, PA
06.2021 - 03.2022
  • Trained new warehouse staff on proper safety protocols and operating procedures.
  • Collaborated with external partners such as freight carriers or third-party logistics providers when needed.
  • Planned and coordinated daily operations for the warehouse team.
  • Implemented processes to track stock movement within the warehouse environment.
  • Created reports on inventory levels, production schedules, order status, and other related information.
  • Analyzed data from various sources to develop strategies that would optimize inventory management practices.
  • Monitored receiving, storage, and shipping activities to ensure compliance with internal policies and procedures.
  • Investigated discrepancies between physical counts of inventory versus system records.
  • Maintained accurate records of all incoming and outgoing shipments using appropriate software programs.
  • Provided leadership and guidance to warehouse personnel regarding job duties and performance expectations.

Department Lead

McLane Company
Jessup, PA
03.2013 - 06.2021
  • Performed administrative duties such as scheduling shifts, approving time off requests.
  • Developed and implemented departmental policies and procedures.
  • Conducted regular meetings with staff to review objectives, deadlines and progress towards goals.
  • Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
  • Coordinated with other departments to ensure efficient workflow across the organization.
  • Provided training and guidance to new employees on policies and procedures.
  • Supervised and delegated tasks to departmental personnel during manager's absence and busy periods.
  • Maintained continuous watch on security concerns, employee performance and customer service standards.
  • Balanced workloads to meet targets without overtaxing employees.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.

Education

High School Diploma -

Mid Valley Secondary Center
Throop, PA
05-2008

Some College (No Degree) - Mathematics And Computer Science

Penn State Worthington
Dunmore, PA

Skills

  • Payroll Auditing
  • Data review
  • Reporting
  • Expense reimbursements
  • Proficient in Redworks WMS
  • Proficient in SAP WMS
  • Proficient in MARS WMS
  • Proficient in Microsoft Office, Excel, Powerpoint, and Teams
  • Mathematics
  • Database Management
  • Workflow Coordination
  • Payroll Processing
  • Directing teams
  • Performance Management
  • Staff Management
  • Employee Scheduling
  • Employee performance evaluation
  • Coaching and Mentoring
  • Workforce Planning

References

References available upon request.

Timeline

Dispatch/Payroll Manager

JED Trucking & Warehousing
06.2024 - Current

Warehouse Operations Lead

Can Pack
06.2021 - 03.2022

Department Lead

McLane Company
03.2013 - 06.2021

High School Diploma -

Mid Valley Secondary Center

Some College (No Degree) - Mathematics And Computer Science

Penn State Worthington

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Stephen Dembral