Stephen Deuel
Chehalis
Summary
Dynamic and results-driven professional with extensive experience at Waste Connections Inc. Proven expertise in efficient route scheduling and exceptional communication skills. Recognized for enhancing team productivity and ensuring zero accidents through defensive driving. Committed to customer satisfaction and operational excellence, consistently delivering timely and safe service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Route Relief Driver
Waste Connections Inc.
10.2021 - Current
- Provided exceptional customer service through timely communication and problem resolution.
- Streamlined routes for improved time management and fuel efficiency.
- Adapted quickly to changes in route assignments or delivery priorities, demonstrating flexibility and a commitment to customer satisfaction.
- Utilized GPS navigation systems effectively to reach destinations promptly and accurately.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained trucks while in use and inspected vehicles and mechanical tools.
- Operated company vehicles safely and efficiently.
Driver Trainer
Waste Connections Inc.
07.2017 - 10.2022
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
Operations Supervisor
Waste Connections Inc.
08.2016 - 07.2017
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Lead Driver
LeMay Mobile Shredding
10.2011 - 08.2016
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Assisted in recruitment efforts by identifying top talent within the driver pool and recommending candidates for promotions or additional responsibilities.
Route Relief Driver
Waste Connections Inc.
10.2006 - 10.2011
- Developed contingency plans for unforeseen circumstances such as vehicle breakdowns or inclement weather disruptions, ensuring minimal impact on deliveries schedule.
- Communicated clearly with dispatchers regarding any delays or obstacles encountered during daily routes, allowing for swift adjustments where needed.
- Safely navigated various road conditions while adhering to traffic laws, resulting in zero accidents during tenure as Route Relief Driver.
- Maintained a clean and organized vehicle, ensuring safe transportation of goods.
- Conducted thorough pre-trip and post-trip inspections to guarantee safety compliance and minimize downtime.
Education
GED -
Centralia College
Centralia, WA06-1997
Skills
- Strong communication skills
- Professionalism and punctuality
- Safe driving practices
- Weather condition awareness
- Defensive driving
- Navigation proficiency
- Vehicle maintenance
- Basic math
- Emergency response preparedness
- Efficient route scheduling
- GPS and route planning
- Commercial driving
- Vehicle inspections
- Equipment operation
- Teamwork and collaboration
- Safe driving
- Leadership skills
- Active listening
Certification
- S.A.F.E. Observations + Conversations Training - 2013
- Waste Connections Driver Training Program - 11/07/15
- Reasonable Suspicion Training for Supervisors - 05/22/14
Timeline
Route Relief Driver
Waste Connections Inc.
10.2021 - Current
Driver Trainer
Waste Connections Inc.
07.2017 - 10.2022
Operations Supervisor
Waste Connections Inc.
08.2016 - 07.2017
Lead Driver
LeMay Mobile Shredding
10.2011 - 08.2016
Route Relief Driver
Waste Connections Inc.
10.2006 - 10.2011
GED -
Centralia College
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