Stephen Dickey

• Manage day-to-day business operations.
• Ensure timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
• Coordinates schedules and communicates changes to customers.

Competed in the Department of Defense’s Cyber Sentinel Challenge, finishing in the top 44% out of over 2,200 participants nationwide.

This multi-domain cybersecurity competition tested a range of real-world skills, including:
🔐 Web Security
🕵️ OSINT (Open Source Intelligence)
🔬 Digital Forensics
💣 Malware Analysis & Reverse Engineering
🌐 Networking & Traffic Analysis

It was a challenging and rewarding experience that helped sharpen my technical abilities and deepen my understanding of threat analysis, incident response, and secure systems.

• Established full cycle sales operations for U.S. based initiatives.
• Communicated directly with two directors and CEO to develop departmental processes.
• Managed all prospecting activities for sales growth.
• Collaborated with CEO to align strategic objectives.
• Worked with Marketing Director to ensure cohesive outreach efforts.
• Utilized technology tools to design multi-channel outreach sequences.
• Created content for email campaigns and LinkedIn engagements.
• Produced personalized videos for targeted outreach and prospecting.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Analyzed sales data to identify trends and adjust marketing strategies accordingly.
• Increased efficiency by automating routine tasks with software solutions.

• Achieved promotion to two-project owner within three months by consistently exceeding quotas.
• Maintained day-to-day management of Inbound and Outbound fuel lines with precision.
• Converted 99% of discovery meetings into actionable business opportunities.
• Consistently surpassed project goals to drive organizational success.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices.

• Oversaw grocery product aisles, frozen food section, dairy, and stocking operations.
• Managed multiple teams comprising over 50 associates.
• Directed all ordering processes within assigned departments to ensure stock availability.
• Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
• Created and maintained endcap and store displays to optimize product visibility.
• Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
• Supervised receiving department and coordinated daily incoming grocery shipments.
• Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
• Ranked fourth in management hierarchy, contributing to strategic decision-making.
• Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.

• Directed all kitchen operations, including ordering, dough preparation, production line, and quality control.
• Managed staffing and logistics for delivery operations to ensure timely service.
• Supervised staff performance to maintain operational efficiency and product standards.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

• Managed all business operations to ensure efficiency and effectiveness.
• Oversaw marketing strategies utilizing research and demographic metrics for targeted outreach.
• Administered website maintenance and updates, aligning with current design trends.
• Maintained calendar, booking software, and client data entries for accuracy and reliability.
• Handled all financial and accounting tasks to ensure proper record-keeping.