Stephen Doar
Huntington,WV
Summary
Motivated and an individual with a strong track record management skills, dedicated team player was a passion for learning. I’m a collaborative spirit who believes in equality and being a life long learner.
Diligent assistant manager with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
7 Eleven
06.2023 - 01.2025
- Responsible for Customer Service and delivery exceptional customer service and sales within the establishment
- Assists customer in finding products offered products knowledge and process transactions
- As well as managing the shop with the manager not present
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Administration Assistant
Zero gravity basketball
03.2022 - 05.2024
- Responsible for administering people coming in to watch the game of basketball and supporting them in any way possible
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Arts -
Howard Community College
Columbia, MD06.2023
Skills
- Dependability, customer service
- Adaptability, customer satisfaction, organized, and detail-oriented service
- Be reliable and supportive with every step
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Reliable and punctual
Timeline
Sales Associate
7 Eleven
06.2023 - 01.2025
Administration Assistant
Zero gravity basketball
03.2022 - 05.2024
Associate of Arts -
Howard Community College
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