Stephen Donmoyer
Goldsboro,PA
Summary
Motivated and results-driven Operations Analyst with proven track record in data analytics and process optimization. Identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drive business effectiveness through recommendations based on data findings.
Overview
9
9
years of professional experience
Work History
Operations Analyst
SiteOne Landscape Supply
01.2020 - Current
- Liaison to translate business requirements and needs through development and implementation of day-to-day operational issues
- Collaborate with cross-business team members to maintain operational goals focusing on continuous improvement and solid first-line controls and compliance with internal and external customers to drive desired results
- Provide analysis support, proactively manage data and data sources, prepare periodic reports on key company adoption and usage metrics, and make recommendations for improvement to key executives and monitor via the dashboard to measure KPI’s
- Ensured best practices were in place for overall customer satisfaction
- Successfully navigated raw material and labor shortages due to Covid-19 to ensure company goals were upheld
- Vital member of supply chain team that saw unprecedented growth resulting in a 41% profit increase in Q1 2021
- Orchestrated DC move from Fairburn Georgia to Fairburn Palmetto moving over 16 million dollars’ worth of inventory
- Spearheaded multiple projects including reallocating Covid 19 Supplies
- Implemented multiple process improvements at the DC level to increase productivity
- Co-Orchestrated DC moved from Colton California to Goodyear Arizona
- Maintained 95% of employees in Colton during move
- Successfully oversaw the Dallas DC startup seeing month over month KPI growth
- Successfully managed multiple projects from the ground up as we built our new DC in Goodyear, Arizona
- Successfully led Physical Inventory across the network and saw a decrease in shrink year over year.
Operations Optimization Analyst
DSC Logistics, Inc.
01.2019 - 01.2020
- Executed inventory tracking and control of finished goods; manage inventory through a database system and routinely perform cycle counts to maintain appropriate levels
- Coached and developed staff including formal objective setting, performance reviews and providing ongoing and regular feedback
- Problem Solving/Decision Making: Took a well-ordered approach to solving problems and acting despite obstacles, resistance, or ambiguity
- Reviewed and controlled the daily operation, ensuring adherence to procedures and controls and providing necessary data to senior management and clients
- Assisted in reporting and data reconciliation in spares forecasting, costing, inventory, planning, and other functions for service supply chain
- Assisted in designing, documenting, implementing, and monitoring of new processes
- Searched for profit driving initiatives throughout the company that led to improvements in financial and operating performances
- Effectively managed and used systems and processes to measure and monitor the impact performance on Operations
- Converted general data into strategic business plans and continuous improvement suggestions for senior management.
Inventory Control Processor
Sherwin Williams, Inc.
01.2018 - 01.2019
- Executed inventory tracking and control of raw materials and finished goods; managed inventory through a database system and routinely performed cycle counts to maintain appropriate levels
- Tracked correct data entry of requisitions for plant expense items, maintenance parts, or expense item receipts
- Analyzed inventory only monthly to improve accuracy and ensure lean processes were being implemented
- Refined the ordering process for production raw materials and improved accuracy
- Designed shadow boards to improve efficacy for most used production items
- Implemented a new receiving department layout to cut down on lost inventory.
Operations Specialist
Office Depot, Inc.
01.2016 - 01.2018
- Led a team of 15 in both shipping and production
- Led day-to-day activities including analyzing business operations and identifying customer needs
- Mentored new hires and associates to ensure standard operating procedures were implemented and completed
- Implemented Lean Six Sigma methods such as organizing areas to eliminate waste and identifying a specific individual with the right skill sets a part of my team to streamline activities that hindered employee production
- Streamlined picking production resulting in 125% increase in productivity
- Analyzed returns department processes, improving the standard operating procedures, and saving the company $10,000
- Cross-trained in all departments of the distribution center to be able to address business operation needs in various functions.
Second Assistant Manager
Vitamin World, Inc.
01.2015 - 01.2016
- Partnered with the Manager to provide leadership and enthusiasm to drive exceptional customer experience, overall operational execution, and total store results
- Assisted the Manager in all aspects of operating a retail store including merchandise, inventory, and expense control.
Sales Associate
GNC
01.2012
- Constructed supplement routines with customers to help build customer relationships
- Aided in six different stores in a 50-mile radius
- Attended Management Training courses offered by company.
Education
Master of Business Administration - Analytics
University of Dayton
05.2021
Business Administration -
Shippensburg University
05.2015
Skills
- Detail-oriented with excellent organizational, troubleshooting, project management and problem-solving skills with strong attention to detail
- Good attention to detail and ability to perform well in a fast-paced environment
- Oracle Warehouse Management System
- Strong analytical skills, including the ability to analyze and organize data with attention to detail
- Strong attention to detail, ability to connect the details back to the big picture and assess the impact
- Strong Customer service
- Strong follow-through skills, acute attention to detail, and highly organized
- Strong knowledge of Microsoft Office products, proficient with excel
- Strong knowledge of operations budgeting
- Warehouse Management System Inventory Management System
- Reporting Abilities
- Forecasting Skills
- Process Updates
- Data Analysis
- Data Modeling
- Reporting Skills
- Root Cause Analysis
- Statistical Analysis
- Microsoft Excel
- Project Management
- Microsoft PowerPoint
References
References available upon request.
Timeline
Operations Analyst
SiteOne Landscape Supply
01.2020 - Current
Operations Optimization Analyst
DSC Logistics, Inc.
01.2019 - 01.2020
Inventory Control Processor
Sherwin Williams, Inc.
01.2018 - 01.2019
Operations Specialist
Office Depot, Inc.
01.2016 - 01.2018
Second Assistant Manager
Vitamin World, Inc.
01.2015 - 01.2016
Sales Associate
GNC
01.2012
Master of Business Administration - Analytics
University of Dayton
Business Administration -
Shippensburg University
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