Stephen Donohue
East Northport,New York
Summary
Accomplished Project Manager and Chauffeur with a proven track record at Mayfair Limousine Service, Inc, and All Suffolk Roofing. Expert in safe driving and project management, demonstrating flexibility, punctuality, and a professional manner. Achieved high customer satisfaction and operational excellence, skillfully managing risks and exceeding expectations.
Overview
13
13
years of professional experience
Work History
Chauffer
Mayfair Limousine Service, Inc
341 Larkfield Road, East Northport, NY 11731
12.2017 - Current
- Vacuumed, cleaned and sanitized vehicles between customers.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Helped passengers with luggage, collected fares and politely answered questions.
- Communicated with passengers regarding estimated time of arrival.
- Upheld high standards of cleanliness, sanitation, and service.
Project Manager
All Suffolk Roofing
35 Valley Road, Northport, NY 11768
04.2012 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored project progress, identified risks and took corrective action as needed.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Education
Associate of Arts - Banking And Finance
Boston College
Chestnut Hill, MA05-1977
Skills
- Safe driving
- Punctuality
- Flexibility
- Professional manner
Timeline
Chauffer
Mayfair Limousine Service, Inc
12.2017 - Current
Project Manager
All Suffolk Roofing
04.2012 - Current
Associate of Arts - Banking And Finance
Boston College