Stephen Donohue
East Northport,New York
Summary
Accomplished Project Manager and Chauffeur with a proven track record at Mayfair Limousine Service, Inc, and All Suffolk Roofing. Expert in safe driving and project management, demonstrating flexibility, punctuality, and a professional manner. Achieved high customer satisfaction and operational excellence, skillfully managing risks and exceeding expectations.
Overview
13
13
years of professional experience
Work History
Chauffer
Mayfair Limousine Service, Inc
12.2017 - Current
- Vacuumed, cleaned and sanitized vehicles between customers.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Helped passengers with luggage, collected fares and politely answered questions.
- Communicated with passengers regarding estimated time of arrival.
- Upheld high standards of cleanliness, sanitation, and service.
Project Manager
All Suffolk Roofing
04.2012 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored project progress, identified risks and took corrective action as needed.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Education
Associate of Arts - Banking And Finance
Boston College
Chestnut Hill, MA05-1977
Skills
- Safe driving
- Punctuality
- Flexibility
- Professional manner
Timeline
Chauffer
Mayfair Limousine Service, Inc
12.2017 - Current
Project Manager
All Suffolk Roofing
04.2012 - Current
Associate of Arts - Banking And Finance
Boston College
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