Summary
Overview
Work History
Education
Skills
Certification
Profileofsalesqualifications
Timeline
Generic

STEPHEN E. SMITH

Sebring,FL

Summary

Seeking an opportunity to continue my career in Business-to-Business Sales

Will excel as a Sales Representative by using my business-to-business sales, marketing, and public relations experience to build strong relationships and sell your company's products to a broad range of corporate clients. Offer achievements for: Managing a major a national account that generates over $25 million in annual sales. Starting-up a new business, securing 120+ exclusive accounts, and growing annual revenue by more than 300% in 24 months Penetrating new markets and executing marketing strategies for separate demographic markets Capitalizing on new business opportunities, networking with contacts, leading executive-level sales presentations, closing deals, and maintaining long-term client relationships Networking with contacts, improving company name recognition, and securing new leads by participating in national and regional trade shows

Overview

40
40
years of professional experience
1
1
Certification

Work History

Medicare Insurance Agent

Self Employed Web
Knoxville / Sebring, TN / FL
02.2009 - Current
  • Assisted clients in completing applications, forms, and other paperwork related to enrollment process.
  • Advised clients on how best to use their coverage effectively by understanding their individual circumstances.
  • Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Collaborated with colleagues in order to enhance service delivery standards across all departments within organization.
  • Implemented and designed effective marketing strategies to adjust and sell insurance contracts.

Senior Property Manager / Sales Associate

Realty Executives Associates
Knoxville, Tennessee
03.2008 - 08.2024
  • Maintained property by resolving tenant complaints and enforcing rules of occupancy.
  • Screened potential tenants through background checks, credit reports, references.
  • Performed periodic reviews of existing leases for accuracy and completeness.
  • Analyzed market conditions to determine optimal rental rates for each property.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.
  • Conducted regular inspections of managed properties to identify any issues requiring attention.
  • Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Corporate Purchasing Manager (Perfect Polish) / General Manager (Concrete Polishing Solutions)

CONCRETE POLISHING TECHNOLOGIES, INC.
Knoxville, USA
01.2004 - 02.2007
  • Played a key role in growing CPT from 13 employees and $2.5 million in annual revenue to 140+ employees and more than $25 million in annual revenue
  • Plan, schedule, and manage all purchasing activities for Perfect Polish, a subsidiary of the CPT family that provides polished concrete services to a diverse base of commercial clients across the United States
  • Assist in managing major account such as the Lowe's account that generates over $2.5 million in monthly sales
  • Manage a $6.0 million annual purchasing budget and increase company profits through improved purchasing procedures, creative purchasing strategies, partnering with suppliers, and volume contract negotiations
  • Saved the company over $2.0 million per year by automating systems and implementing software
  • Contributed to the start-up of this subsidiary supply company that supplies materials (brushes, chemicals, tooling, machines, maintenance products) to Perfect Polish and external clients
  • Coordinate marketing activities and supervise/motivate three sales representatives selling products to businesses and contractors
  • Manage daily operations, including purchasing, vendor relations, shipping/receiving, process improvements, and inventory control ($1.5 million inventory)
  • Coordinate logistics to ensure that all materials reach job sites across the country
  • Assisted in growing revenues from start-up to over $1.5 million to date and continuously implement business development strategies such as expanding the product line
  • Prospect for new clients, improve company name recognition, and network with industry contacts at national and regional trade shows

Real Estate Agent

CINA REAL ESTATE
Lake Worth, USA
01.1996 - 01.2004
  • Assisted buyers and sellers with their real estate needs; prospected/pre-qualified buyers; and secured new listings

General Manager / Marketing

S-E-S PROCESS
West Palm Beach, USA
01.1989 - 01.2004
  • Directed all phases of start-up operations for this process serving firm, including staff recruiting, training, and supervising; marketing; financial functions; budgeting; and public/client relations
  • Managed daily operations and led the company to achieving profitability in three months
  • Secured 120+ exclusive law firm accounts through aggressive marketing tactics
  • Streamlined operations by directing the company's upgrade from a manual to computerized bookkeeping, accounting, and administration system
  • Networked with other processors nationwide to refer/exchange work
  • Grew annual revenue 300% in 24 months

Property Manager / Sales Associate

CENTURY 21 PARKER & GAMBLE REAL ESTATE
Lake Worth, USA
01.1992 - 01.1996
  • Reorganized and turned around the Property Management department and served as a member of the marketing team that increased properties under management from 10 to 60 in 12 months
  • Managed residential real estate portfolio that exceeded $4.5 million

Deputy Sheriff

PALM BEACH COUNTY SHERIFF'S OFFICE
West Palm Beach, USA
01.1985 - 01.1989
  • Handled numerous responsibilities, including serving as the Classification Officer for inmate incarceration, Perimeter Control Officer, Kitchen Manager, and Tower Deputy
  • Maintained strong community relations

Education

Criminal Law - Liberal Arts

Palm Beach Community College
Lake Worth, FL

Paralegal Studies -

Professional Career Development Institute
Atlanta, GA

Real Estate Sales -

JenIF Grant School of Real Estate
West Palm Beach, FL

Psychology - Effective Negotiating, Time Management, Dealing with Difficult People

Palm Beach County Criminal Justice Institute
Lake Worth, FL

Skills

  • Microsoft Word
  • WordPerfect
  • Quicken
  • Inventory Control Software
  • Budgeting and financial analysis
  • Rent collection
  • Background in property management
  • Property management expertise
  • Facilities management
  • Lease administration
  • Lease agreements proficiency
  • Sales
  • Lease management
  • Vendor management
  • Regulatory compliance
  • Insurance terminology
  • Medicare
  • Goal oriented
  • Eligibility determination
  • Enrollment processing

Certification

Tennessee Real Estate License

Profileofsalesqualifications

  • Will excel as a Sales Representative by using my business-to-business sales, marketing, and public relations experience to build strong relationships and sell your company's products to a broad range of corporate clients.
  • Managing a major national account that generates over $25 million in annual sales.
  • Starting-up a new business, securing 120+ exclusive accounts, and growing annual revenue by more than 300% in 24 months.
  • Penetrating new markets and executing marketing strategies for separate demographic markets.
  • Capitalizing on new business opportunities, networking with contacts, leading executive-level sales presentations, closing deals, and maintaining long-term client relationships.
  • Networking with contacts, improving company name recognition, and securing new leads by participating in national and regional trade shows.

Timeline

Medicare Insurance Agent

Self Employed Web
02.2009 - Current

Senior Property Manager / Sales Associate

Realty Executives Associates
03.2008 - 08.2024

Corporate Purchasing Manager (Perfect Polish) / General Manager (Concrete Polishing Solutions)

CONCRETE POLISHING TECHNOLOGIES, INC.
01.2004 - 02.2007

Real Estate Agent

CINA REAL ESTATE
01.1996 - 01.2004

Property Manager / Sales Associate

CENTURY 21 PARKER & GAMBLE REAL ESTATE
01.1992 - 01.1996

General Manager / Marketing

S-E-S PROCESS
01.1989 - 01.2004

Deputy Sheriff

PALM BEACH COUNTY SHERIFF'S OFFICE
01.1985 - 01.1989

Criminal Law - Liberal Arts

Palm Beach Community College

Paralegal Studies -

Professional Career Development Institute

Real Estate Sales -

JenIF Grant School of Real Estate

Psychology - Effective Negotiating, Time Management, Dealing with Difficult People

Palm Beach County Criminal Justice Institute

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