Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Evans

Lehi,UT

Summary

Skilled in overseeing daily branch operations, ensuring compliance with company and industry regulations. Background includes managing operational procedures, streamlining processes for efficiency and developing high-performing teams. Strengths lie in problem-solving, leadership, physical work and strategic planning.

Overview

5
5
years of professional experience

Work History

Branch Operations Manager

EverLights
Lindon, Utah
07.2023 - Current
  • Managed daily branch operations to ensure efficient workflow and customer service.
  • Trained staff on operational procedures and best practices for service excellence.
  • Coordinated schedules to optimize staffing and meet customer demand effectively.
  • Implemented safety protocols to maintain a secure working environment for employees.
  • Assisted in resolving customer inquiries and complaints to enhance satisfaction levels.
  • Collaborated with cross-functional teams to streamline operations and improve processes.
  • Resolved customer complaints in a timely manner.

Pre-Wire Technician

AVS
Murray, Utah
11.2022 - 07.2023
  • Installed and maintained wiring systems for residential and commercial projects.
  • Assisted with troubleshooting electrical issues in various installations.
  • Operated tools and equipment for efficient wire installation and repair tasks.
  • Followed safety protocols while handling electrical components and tools.
  • Participated in team meetings to discuss ongoing projects and challenges.
  • Read and executed the building plans.

Manager

Target
West Jordan, Utah
10.2020 - 11.2022
  • Oversaw daily operations and ensured efficient workflow among team members.
  • Managed inventory levels and coordinated restocking of merchandise on the sales floor.
  • Trained new staff on company policies, procedures, and customer service standards.
  • Implemented visual merchandising strategies to enhance product displays and customer experience.
  • Resolved customer inquiries and complaints while maintaining a positive shopping environment.
  • Conducted regular team meetings to communicate updates and address operational challenges.
  • Monitored staff performance and addressed issues.

Education

GED -

Yavapai Community College
Cottonwood
06-2017

Skills

  • Branch operations
  • Staff training
  • Customer service
  • Safety protocols
  • Process improvement
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Leadership skills
  • Power tools operation

Timeline

Branch Operations Manager

EverLights
07.2023 - Current

Pre-Wire Technician

AVS
11.2022 - 07.2023

Manager

Target
10.2020 - 11.2022

GED -

Yavapai Community College

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