Stephen Faulkner
Brighton,CO
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Old Chicago Pizza
09.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Correctly calculated inventory and ordered appropriate supplies.
Line Cook Supervisor
Chili's Restaurant
08.2017 - 09.2022
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Sous Chef
Red Bud Cafe
08.2016 - 07.2017
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Collaborated with staff members to create meals for large banquets.
- Coordinated with vendors to order supplies and maintain high quality standards.
Assistant Manager
Subway
07.2015 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Associate of Arts - Culinary Arts/Management
Auguste Escoffier School of Culinary Arts
Boulder, COSkills
- Operations Management
- Customer Engagement
- Staff Management
- Schedule Coordination
- Menu Development
- Resource Allocation
- Customer-Oriented
- Food Service Background
- Kitchen Equipment Operation and Maintenance
- Shift Management
Timeline
Restaurant Manager
Old Chicago Pizza
09.2022 - Current
Line Cook Supervisor
Chili's Restaurant
08.2017 - 09.2022
Sous Chef
Red Bud Cafe
08.2016 - 07.2017
Assistant Manager
Subway
07.2015 - 08.2016
Associate of Arts - Culinary Arts/Management
Auguste Escoffier School of Culinary Arts
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