Stephen Faye
Stoughton,MA
Summary
Experienced public safety professional dedicated to ensuring community safety and security. Skilled in emergency response, conflict resolution, and risk assessment. Collaborative team player with a proven track record of achieving results and adapting to changing needs. Demonstrates reliability and effectiveness in maintaining public order and safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Boston Medical Center
06.2023 - Current
- Responding to all 911 emergencies on campus
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Conducted searches of individuals, and premises.
- Radio communications
- Enhanced community safety by conducting regular patrols in high-risk areas.
- Use of force
- Assisting State and Municipal police departments if applicable
- Field Training Officer, trained new Officers on Public Safety policies and procedures
- Worked flexible hours across night, weekend, and holiday shifts.
EMT Apprentice
Fallon Ambulance Service
08.2022 - 04.2023
- Responded to 911 calls for medical emergencies.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Assisted with lifting and moving patients.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Improved patient reassurance and cooperation during emergencies by employing excellent interpersonal and communication skills.
Pizza Delivery Driver
Pizzings
04.2022 - 08.2022
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Assisted with sorting and organizing stockroom items.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Ashbrook Furniture
01.2022 - 04.2022
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Worked flexible hours across night, weekend, and holiday shifts.
Pet Groomer
PetSmart
10.2021 - 01.2022
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Washed, dried and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Sales Associate
Floor and Decor
07.2021 - 10.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used in-store system to locate inventory and place special orders for customers.
- Worked flexible hours across night, weekend, and holiday shifts.
Freezer Stocker
Restaurant Depot
06.2021 - 07.2021
- Stocked designated items on shelves, end caps and displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Picked and packed order items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Braintree High School
BraintreeSkills
- De-escalation strategies
- Emergency response
- Integrity and ethics
- Report writing
- Officer training
- Adaptability
- Communication
- Problem solving
- Conflict resolution
Certification
- Automated External Defibrillator (AED) Use Certification -American Heart Association
- Cardiopulmonary resuscitation (CPR) Certification -American Heart Association
- MPTC defensive tactics Certification
- AVADE level l, ll, lll instructor Certification
- Criminal Justice Information Services (CJIS) Certification
Timeline
Public Safety Officer
Boston Medical Center
06.2023 - Current
EMT Apprentice
Fallon Ambulance Service
08.2022 - 04.2023
Pizza Delivery Driver
Pizzings
04.2022 - 08.2022
Sales Associate
Ashbrook Furniture
01.2022 - 04.2022
Pet Groomer
PetSmart
10.2021 - 01.2022
Sales Associate
Floor and Decor
07.2021 - 10.2021
Freezer Stocker
Restaurant Depot
06.2021 - 07.2021
High School Diploma -
Braintree High School
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