Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gloriana Buscaglia

Server
Miami,FLA

Summary

Organized, dependable, and passionate candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Moxies Bar & Grill
06.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

United States Airman

United States Air Force Reserve
03.2020 - Current

Physical Therapy

Personal Training

Rehabilitation of troops

Training troops for physical tests of strength and endurance

Waitress

Moxies Bar & Grill
01.2023 - 06.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Waitress

1 Hotel South Beach
01.2023 - 06.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Waitress

Soho House Miami Beach
09.2022 - 01.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress

Neat
08.2019 - 08.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Waitress

Sinatra's Restaurant
01.2019 - 08.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Associate of Applied Science - General Studies

Erie Community College
Buffalo, NY
05.2019

High School Diploma -

Williamsville East High School
East Amherst, NY
06.2017

Skills

  • Customer/Guest Services
  • Menu Recommendations
  • Order Accuracy
  • Upselling services
  • Safe Food Handling
  • Dining Area Maintenance
  • POS/Cash handling
  • Bartending
  • Host/Hostess
  • Organizational/Multi-tasking skills
  • Airforce Military experience

Certification

Food Handler Certification

ServSafe Certification

Timeline

Waitress

Moxies Bar & Grill
06.2023 - Current

Waitress

Moxies Bar & Grill
01.2023 - 06.2023

Waitress

1 Hotel South Beach
01.2023 - 06.2023

Waitress

Soho House Miami Beach
09.2022 - 01.2023

United States Airman

United States Air Force Reserve
03.2020 - Current

Waitress

Neat
08.2019 - 08.2022

Waitress

Sinatra's Restaurant
01.2019 - 08.2022

Associate of Applied Science - General Studies

Erie Community College

High School Diploma -

Williamsville East High School
Gloriana BuscagliaServer