Stephen Foster
Lexington,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Site Manager - Operations Account Manager
MacLellan Integrated Services
Georgetown, KY
09.2013 - Current
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Developed budgets for operational departments that included sales, costs, labor and materials.
- Trained and maintained operations in safety, cost, moral and developed initiatives to maintain proper motivated work force to complete daily activities.
Contract Manager
MacLellan Integrated Services
Vance, AL
01.2004 - 09.2013
- Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained customer relationships by following scopes of work to completion.
- Developed cost savings ideas and implemented to improve customer satisfaction, delivery and quality of service.
- Negotiated and executed contracts on behalf of department.
- Grew business contract from $500,000.00 to 2.3 Million in sales.
Education
Bachelor of Science - Education
Livingston University
Livingston, AL05.1986
Skills
- Training and Development
- Organization and Time Management
- Cultural Awareness
- Active Listening
- Critical Thinking
- Planning and Coordination
- Flexible and Adaptable
- Problem-Solving
- Dependable and Responsible
- PPE Compliance
- Self-Motivated
Timeline
Site Manager - Operations Account Manager
MacLellan Integrated Services
09.2013 - Current
Contract Manager
MacLellan Integrated Services
01.2004 - 09.2013
Bachelor of Science - Education
Livingston University
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