Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Stephen Francisco

Portland,OR

Summary

Adept at driving business growth, I leveraged marketing tactics and exceptional verbal communication at Stephen Francisco Painting/Consulting to enhance customer relations and streamline operations. My leadership ensured project success and efficiency, reflecting my strong operations management and client service skills. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

45
45
years of professional experience

Work History

Owner

Stephen Francisco Painting/Consulting
Portland, Oregon
06.2013 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed and implemented successful sales strategies to meet business goals.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Monitored performance of personnel against goals set forth by the company.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated a variety of machinery and tools safely and efficiently.

CDL Truck Driver

JB Hunt Transportation
Portland, OR
07.2015 - 06.2016
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Reported delays, accidents or other traffic incidents to dispatch office immediately.
  • Adhered to company policies and procedures while operating vehicles safely within local areas.
  • Kept accurate logs of all deliveries and trips.
  • Operated heavy-duty trucks and trailers to complete long-distance deliveries of products.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Followed all applicable traffic laws and maintained safe driving practices at all times.
  • Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
  • Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.
  • Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
  • Complied with hazardous material regulations while transporting materials requiring special handling.
  • Planned routes using personal knowledge and GPS mapping software to optimize strategies.
  • Maintained logbook of working hours, following federal regulations on rest breaks.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Processed shipment documents neatly and efficiently for each load.
  • Checked vehicle before and after trips for mechanical items and safety issues.
  • Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Delivered goods to customers in a timely manner, ensuring accuracy of delivery.

Truck Driver

B&B logistics
Salt Lake City, UT
08.2014 - 01.2015
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Performed regular inspections and completed vehicle repairs.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Obtained signatures needed to complete and process paperwork.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Recorded expenses and maintained receipts.
  • Processed shipment documents neatly and efficiently for each load.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.

Truck Driver

DWA
Portland, Oregon
11.2013 - 08.2014
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Managed personal driving time according to Hours of Service regulations.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

National Ski Patrol

Volunteer Work
Los Angeles, California
10.1979 - 05.2013
  • Coordinated with ski patrol and resort staff to maintain a safe learning environment.
  • Trained new instructors on teaching methods, procedures, rules and regulations.
  • Encouraged guest interaction with other participants by organizing social activities off-slope.
  • Maintained up-to-date knowledge of skiing techniques, equipment, and teaching methodologies.
  • Adhered strictly to rules and regulations of activities department and district.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Provided first aid and emergency assistance to students and other resort guests as needed.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Participated in professional development opportunities such as workshops or seminars.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Participated in professional development opportunities to improve teaching skills and stay current with industry trends.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Educated guests about local mountain conditions including weather forecasts and trail closures.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Provided first aid when needed in case of injury or illness during ski trips.
  • Identified potential hazards on the slopes while providing guidance on how to avoid them.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Ticonderoga High School
Ticonderoga, NY
06-1970

Skills

  • Marketing tactics
  • Social media control
  • Competitive analysis
  • Process optimization
  • Operations management
  • Verbal and written communication
  • Customer relations
  • Project management
  • Client service
  • Small business operations

Affiliations

  • Cycling
  • Golf
  • Skiing
  • camping

Accomplishments

  • NSP Outstanding Administrator in the Nation
  • NSP Outstanding Instructor in the Far West Division
  • NSP Far West Division Director

Timeline

CDL Truck Driver

JB Hunt Transportation
07.2015 - 06.2016

Truck Driver

B&B logistics
08.2014 - 01.2015

Truck Driver

DWA
11.2013 - 08.2014

Owner

Stephen Francisco Painting/Consulting
06.2013 - Current

National Ski Patrol

Volunteer Work
10.1979 - 05.2013

High School Diploma -

Ticonderoga High School

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Stephen Francisco