Summary
Skills
Work History
Education
Certification
Generic

Stephen Gauthier

Brimfield,MA

Summary

Dedicated and community-minded tow truck operator with a strong commitment to helping others during challenging situations. An Eagle Scout and volunteer firefighter known for reliability, integrity, and exceptional problem-solving skills under pressure. Brings hands-on experience in carpentry, supported by a vocational high school education and carpentry certification, providing strong mechanical aptitude and a solid understanding of tools, equipment, and safety procedures. Proven ability to work independently, respond quickly to emergencies, and deliver outstanding customer service with professionalism and compassion.

Skills

  • Strong work ethic
  • Towing equipment operation
  • Safe driving practices
  • Customer service
  • Organization and planning
  • Vehicle recovery expertise
  • Adaptability and flexibility
  • Delivery scheduling
  • Loading and unloading
  • Reliability
  • Heavy lifting
  • Attention to detail
  • Willingness to learn

Work History

Tow Truck Driver

Viking Towing
Webster, MA
10.2025 - Current
  • Operated tow trucks to safely recover vehicles from various locations.
  • Inspected and maintained towing equipment for optimal performance and safety compliance.
  • Communicated effectively with customers to assess needs and provide timely assistance.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Adapted quickly to changing road conditions and emergency situations during towing operations.
  • Assisted in documenting towing activities accurately for record-keeping purposes.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Firefighter

Brimfeild Fire
02.2020 - Current
  • Responded swiftly to emergency calls, ensuring safety of individuals and property
  • Assisted in training new recruits on firefighting techniques and safety protocols.
  • Participated in regular drills to maintain readiness for various emergency scenarios.
  • Participated in training exercises, enhancing skills in firefighting techniques and equipment operation.

Tow Truck Driver

Cruise Control Auto Transport
Sturbridge, MA
06.2024 - 10.2025
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Assisted in documenting towing activities accurately for record-keeping purposes.
  • Coordinated with dispatchers to ensure efficient routing and timely service delivery.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.

Towing Operator

Entwistle's Garage
Leicester, MA
03.2024 - 06.2024
  • Operated tow trucks and recovery vehicles for efficient vehicle retrieval.
  • Assisted in loading and unloading vehicles onto transport equipment.
  • Conducted routine inspections and maintenance on towing equipment.
  • Ensured compliance with safety regulations during towing operations.

Tow Truck Driver

APR Towing
Ware, MA
01.2024 - 02.2024
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.

Laborer

Collins & Sons Excavating Inc.
Wales, MA
05.2023 - 12.2023
  • Used variety of hand and power tools to complete tasks.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Education

High School Diploma -

Tantasqua Regional High School
Sturbridge, MA
05-2022

Certification

1C - Hoisting

2A - Waiting for test date

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