Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 26 years of experience. Highly effective in building great client relationships
Overview
31
31
years of professional experience
1
1
Certification
Work History
Embedded Technician
Securitas Technologies
01.2007 - Current
Responsible for the maintenance and functionality of Gainbridge Fieldhouse Genetec Video System.
Responsible for the maintenance and functionality of Marathon Petroleum Refinery in Robinson IL.
Performed the duties of Program Manager while embedded at Anthem Corporate Office in Indianapolis IN
Mentored junior technicians in maintenance, repair, and trainings
Tested systems, noting issues and completing preventive maintenance.
Assisted Sales team for Sales quotes and engineering of Video sytems
Senior Field Technician
Guardian Protection
01.2004 - 12.2007
Lead Technician for the Builder Program. Conducted the setup and completion of Structure Wiring for 8 home builder companies.
Set schedules, monitored inventories and conducted training.
Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Commercial Install Technician
ADT / Tyco Security
12.1998 - 12.2004
Installed Video, Intrusion and Access Control for Commercial and National Account customers.
Tested existing systems to find faults and locate malfunctioning components.
Educated customers about system upkeep and operations.
Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Corporal
United States Marine Corps, USMC
10.1993 - 07.1998
Main job title of Field Electrician. Maintained diesel generators and supplied power for 500+ Marines while on deployments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Honorable Discharge
Education
High School Diploma -
Illinois Valley Central High School
05.1990
Skills
Customer Service
System Installation
OSHA Compliance
Project Management
Certification
Certified Genetec OTC Video
Certified Genetec STC Access Control
Knowledge base of Vista, Bosch and DMP Intrusion alarms
Knowledge base of Lenel and Prowatch Access Control
Knowledge base of Axis, Bosch, Hanwha, Avigilon Cameras