Stephen Goldsmith
Fisherville,KY
Summary
Dependable delivery driver with strong customer service skills, ensuring timely and safe package distribution. Expertise in efficient logistics management and resolving customer issues to enhance satisfaction.
Overview
15
15
years of professional experience
Work History
Air Ramp/Delivery Driver
UPS
03.2025 - 10.2025
- Dependable delivery driver with strong customer service skills, ensuring timely and safe package distribution.
- Expertise in efficient logistics management and resolving customer issues to enhance satisfaction.
House Cleaner
Tidy Turtles
03.2021 - 03.2025
- Cleaned residential and commercial spaces to maintain high standards of cleanliness and hygiene.
- Organized cleaning supplies and equipment for efficient workflow and productivity.
- Implemented effective cleaning techniques to enhance surface sanitation and appearance.
- Trained new team members on safe handling of cleaning products and equipment usage.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Owner/House cleaner
Luxe Air bnb cleaning
10.2019 - 03.2025
- Managed daily operations of cleaning services for luxury Aironb properties.
- Developed and implemented quality control measures to ensure exceptional service standards.
- Trained and mentored cleaning staff on best practices and customer service excellence.
- Coordinated scheduling and logistics to optimize workforce efficiency and client satisfaction.
- Established relationships with property owners to enhance service offerings and retain clients.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Cleaned air bbs.
Recovery/Stocker
Bjs Wholesales Club
Clearwater Beach, FL
09.2019 - 05.2023
- Organized and arranged merchandise on shelves to optimize product visibility and enhance customer experience.
- Monitored inventory levels regularly to maintain stock accuracy and prevent product shortages or overages.
- Coordinated with team members to efficiently restock shelves during peak hours, ensuring smooth operations.
- Implemented effective merchandising strategies, contributing to improved sales performance through attractive displays.
- Inspected incoming shipments for quality assurance, maintaining high standards of product integrity before shelving.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Used forklift to stock shelves
Furniture Assembler
TCM Inc
06.2016 - 10.2019
- Assembled various furniture products using hand and power tools efficiently.
- Interpreted assembly instructions and blueprints to ensure precise construction of items.
- Collaborated with team members to streamline assembly processes and enhance productivity.
- Conducted quality checks on finished products, ensuring adherence to company standards.
- Implemented route optimization strategies to reduce travel time and improve service efficiency.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Delivered furniture efficiently by planning and optimizing delivery routes.
Cable installer
Bright house
03.2011 - 05.2016
- Installed and configured cable systems to ensure optimal performance and customer satisfaction.
- Conducted troubleshooting and repairs on existing installations to enhance service reliability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Demonstrated flexibility when faced with changes in scheduling or project scope to meet client needs efficiently without compromising quality results.
- Optimized network performance for clients by identifying potential issues during site surveys before installation commenced.
- Ensured timely completion of installations by effectively managing work schedules and prioritizing tasks.
- Maintained accurate records of installations and service calls for efficient tracking and reporting.
Education
High School Diploma -
Countryside
Clearwater, FL07.2003
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- GPS navigation
- Heavy lifting
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
Timeline
Air Ramp/Delivery Driver
UPS
03.2025 - 10.2025
House Cleaner
Tidy Turtles
03.2021 - 03.2025
Owner/House cleaner
Luxe Air bnb cleaning
10.2019 - 03.2025
Recovery/Stocker
Bjs Wholesales Club
09.2019 - 05.2023
Furniture Assembler
TCM Inc
06.2016 - 10.2019
Cable installer
Bright house
03.2011 - 05.2016
High School Diploma -
Countryside