Stephen Gordon
New York,NY
Summary
Proven leader in the real estate and financial sectors, with a track record of driving over $1 million in annual revenue at Value Line and managing a client pipeline exceeding 180 accounts. Expert in CRM management and client relations, consistently surpassing sales targets by 25%. Specializes in contract negotiation and team development, leveraging strong organizational skills for peak performance. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Casa Blanca Real Estate Services
2020.03 - 2024.04
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated, facilitated, and managed real estate transactions.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing
- Engage new buyers and sellers, cultivating relationships into long-term clients.
- Guide clients throughout the buying and selling process, providing step-by-step support and education.
- Manage client expectations and provide unbiased representation during negotiations and transactions.
- Utilize StreetEasy, Zillow, and other CRM platforms to research properties and generate leads, converting them into closed sales.
- Self-manage deadlines and schedules while overseeing a pipeline of over 180 clients with budgets ranging from $200,000 to over $5 million.
- Collaborate with attorneys, mortgage brokers, and other professionals to ensure smooth real estate transaction strategies.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Senior Account Executive
Value Line
2013.07 - 2020.02
- Achieved a business portfolio of over 1,500 domestic and international clients, driving more than $1 million in annual revenue.
- Played a key role in a team that doubled company profits, contributing to record-breaking revenue growth.
- Managed a portfolio of 400 C-Level accounts, focusing on building strong, long-term client relationships with associates up to the Chairman level at Fortune-level companies.
- Consistently ranked in the top 5% of employee performance, surpassing sales goals by 25%.
- Researched and secured new opportunities to increase sales by 20% and reduce subscriber churn rate.
- Collaborated with institutional sales teams to identify new business opportunities and upsell additional services.
- Developed strategies using market research with support from cross-functional teams.
- Secured new accounts to increase company revenue and drive market share.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Motivated team members to meet and exceed sales targets.
Recruiting Manager
Robert Half Technology
2013.01 - 2013.06
- Developed a client base by marketing contract and contract-to-hire staffing solutions to C-level executives and decision-makers.
- Selected and matched candidates to fulfill job orders, ensuring client satisfaction and repeat business.
- Exceeded weekly business development goals while managing ongoing client relationships
- Provided exceptional candidate experiences throughout the entire recruitment process, from initial contact to offer negotiation.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Orchestrated client meetings to discuss and refine service delivery, enhancing client retention.
- Designed, developed, and implemented successful recruitment process to fill more than 20 new candidate positions each week.
Education
BBA - Buisness
Alfred University
Alfred, NY05.2002
Skills
- Database Management
- Strong organizational skills
- Client management
- Partnership Development
- CRM Management (Salesforce, Advantage, StreetEasy)
- Sales Presentations
- Team Development
- Pipeline Management
- Sales Team Leadership
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Market Data Analysis (Bloomberg, NYS MLS)
- Financial Modeling & Equity Research
- Contract Negotiation & Portfolio Management
- Negotiation expertise
Timeline
Real Estate Agent
Casa Blanca Real Estate Services
2020.03 - 2024.04
Senior Account Executive
Value Line
2013.07 - 2020.02
Recruiting Manager
Robert Half Technology
2013.01 - 2013.06
BBA - Buisness
Alfred University
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