Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Graham

Chiefland

Summary

Seasoned professional with extensive experience in high-stress environments, notably with FDOC. Excelled in emergency response and conflict resolution, significantly reducing contraband instances. Demonstrated leadership at Anderson Outdoor Adventures, enhancing team performance and customer satisfaction. Skilled in defensive tactics and fostering safety, embodying dedication and strategic problem-solving.

Overview

18
18
years of professional experience

Work History

Correctional Officer

FDOC
04.2023 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Cash Transit Armed Guard

Loomis Armored
01.2021 - 09.2022
  • Completed mandatory training courses regularly, staying up-to-date on industry regulations and best practices.
  • Fostered a positive work atmosphere by collaborating with team members and maintaining open lines of communication throughout shifts.
  • Ensured the safe transportation of high-value goods by utilizing advanced driving techniques in various road conditions.
  • Increased efficiency by performing regular vehicle maintenance checks and promptly reporting any issues for repair.
  • Consistently met deadlines for pick-ups and drop-offs, showcasing excellent time management skills throughout daily operations.
  • Improved security measures by conducting thorough pre-trip inspections of cash transit vehicles.
  • Maintained accurate records of all transactions, ensuring proper documentation for further review.
  • Reduced risk during deliveries by consistently following company protocols and safety procedures.

Manager

Anderson Outdoor Adventures
06.2015 - 04.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Us Cavalry

United States Army
02.2007 - 11.2011
  • Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
  • Communicated updates on task completion to supervisors, maintaining smooth operations.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
  • Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
  • Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
  • Prepared mission equipment for deployment and secured vehicles prior to transport.

Education

High School Diploma - General Studies

Chiefland High School
Chiefland, FL
05.2004

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Safety
  • Trained in defensive tactics
  • Weapons training
  • Prisoner transport

Timeline

Correctional Officer

FDOC
04.2023 - Current

Cash Transit Armed Guard

Loomis Armored
01.2021 - 09.2022

Manager

Anderson Outdoor Adventures
06.2015 - 04.2020

Us Cavalry

United States Army
02.2007 - 11.2011

High School Diploma - General Studies

Chiefland High School

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Stephen Graham