Stephen Gross
Avenue,MD
Summary
Dynamic leader with a proven track record at Story Cannabis, enhancing operational efficiency and crop quality through expert management and innovative SOPs. Skilled in farm equipment operation and fostering strong team collaboration, I significantly increased productivity and safety. Specializes in quality control and regulatory compliance, ensuring top-tier product standards and environmental protection. Developed leadership and team management skills in fast-paced agricultural environment. Specialized in optimizing operational processes and coordinating large-scale projects. Seeking to transition into a field where these transferable skills can drive success and innovation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Post-Harvest Manager
Story Cannabis
05.2022 - 12.2024
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Created and improved standard operating procedures to oversee department efficiency and product quality
- Maintained tidy, clean and well-organized dry, trim and cure rooms for optimal productivity and professionalism.
- Set up and managed drying, curing and trimming processes to optimize terpene and cannabinoid development.
- Wrote and improved SOPs to maintain consistency across shifts and work areas.
- Performed repairs and preventive maintenance on equipment and property.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Used Excel, HCMItogo, Growlink, Backnet, and CannaPlan to record and document information regarding employee time, cultivation production, testing results, climate control settings and daily work tasks.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Oversaw harvesting,drying, curing, trimming and testing of over 2000 pounds of cannabis per month.
Delivery Sales Manager
L&W Supply
02.2021 - 05.2022
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Inventory Specialist
Southern Maryland Relief/Story of Mechanicsville
06.2019 - 12.2021
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
Front of House Manager
The Front Porch In Leonardtown
05.2016 - 12.2021
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Collaborated with executive chef to develop new menu items that catered to diverse clientele tastes.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
High School Diploma -
Apopka High School
Apopka, FL06-2009
Skills
- Employee training and development
- Decision-making
- Communication and interpersonal skills
- Farm equipment operation
- Quality control standards
- Regulatory compliance awareness
- Harvesting protocols
- Resource allocation
- Crop management expertise
- Crop yield optimization
- Team leadership experience
- Data collection and analysis
- Time management
- Problem-solving
Certification
Graduate of Oaksterdam University with certificate in Indoor & Outdoor horticulture
Front Row Agriculture Certified Technincian
Timeline
Post-Harvest Manager
Story Cannabis
05.2022 - 12.2024
Delivery Sales Manager
L&W Supply
02.2021 - 05.2022
Inventory Specialist
Southern Maryland Relief/Story of Mechanicsville
06.2019 - 12.2021
Front of House Manager
The Front Porch In Leonardtown
05.2016 - 12.2021
High School Diploma -
Apopka High School
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