Stephen Groves
Chillicothe
Summary
Dynamic Quality Assurance Supervisor with extensive experience at PPG Industries, adept at implementing ISO standards and corrective action planning. Proven track record in cross-functional teamwork and training, enhancing quality control processes and achieving departmental goals. Detail-oriented and analytical, committed to driving continuous improvement in quality assurance practices.
Overview
21
21
years of professional experience
Work History
Quality Assurance Supervisor
PPG INDUSTRIES, INC
12.2022 - Current
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Used multiple systems to maintain database of test reports and calibration records.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored testing processes, test development and user acceptance testing.
Quality Assurance Analyst
PPG INDUSTRIES, INC
09.2015 - 12.2022
- Performed routine preventive maintenance on equipment parts and materials.
- Performed technical and quality systems audits of laboratory.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Conducted data review and followed standard practices to find solutions.
- Inspected raw materials and finished products to verify quality and returned or disposed of items that did not meet safety requirements.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Conducted investigations into questionable test results.
- Performed routine maintenance and calibration on testing equipment.
Production Operator
PPG INDUSTRIES, INC
05.2014 - 09.2015
- Documented production information via daily system logs and discussed issues with management.
- Participated in training sessions to enhance skills and knowledge.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Reviewed production schedules and streamlined processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Material Handler
DOMTAR Addison Converting & Distribution
04.2012 - 05.2014
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Received and unpacked shipments and new equipment as directed.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Drove forklifts, pallet jacks and other equipment to move materials.
74D Chemical Operations Specialist
U.S. Army Active Duty
01.2004 - 02.2012
- Calibrated chemical equipment to ensure optimal performance.
- Operated equipment for chemical tests and verification of possible chemical and biological agents
- Responsible for training and accountability of 7 subordinates
- Responsible for maintenance , tracking, and training of up to 100 personnel worth of chemical protective equipment.
Education
High School Diploma -
Huntington High School
Chillicothe, OH05-2003
Skills
- Quality control management
- Defect recording
- Cross-functional teamwork
- Customer complaint handling
- ISO standards
- Six sigma methodologies
- Product testing
- Training and mentoring
- Corrective action planning
- Technical instruction
- Supplier quality management
- Sampling
- Internal audits
- Detail-oriented
- Analytical thinking
Timeline
Quality Assurance Supervisor
PPG INDUSTRIES, INC
12.2022 - Current
Quality Assurance Analyst
PPG INDUSTRIES, INC
09.2015 - 12.2022
Production Operator
PPG INDUSTRIES, INC
05.2014 - 09.2015
Material Handler
DOMTAR Addison Converting & Distribution
04.2012 - 05.2014
74D Chemical Operations Specialist
U.S. Army Active Duty
01.2004 - 02.2012
High School Diploma -
Huntington High School
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