Stephen Hall
New River,AZ
Summary
Experienced Solid Waste manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to the success of the organization by applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
33
33
years of professional experience
9
9
Certificates
Work History
Recycling Coordinator
Spartanburg County
02.2024 - Current
- Oversee and manage Spartanburg County’s recycling programs
- Ensure compliance with all recycling and solid waste regulations
- Plan, coordinate, and manage HHW and bulk waste collection events
- Prepare, submit, and manage various solid waste and recycling grants
- Field all customer service calls and public relations for the department
- Prepare reports for solid waste manager, public works director, and county/state agencies
- Implement new recycling and waste collection policies and procedures
- Research, develop, implement, and present various educational outreach programs
- Maintain line-item budget responsibility for the recycling program
- Process, deposit, and reconcile all vendor payments
- Maintain vendor contracts to include RFPs, quotes, and vendor selection
- Collaborate with local agencies to support and coordinate recycling and sustainability efforts
Owner/CEO
Mega Metal Works
04.2006 - Current
- Manage all operations for a small manufacturing company supplying security devices for a global market
- Lead and supervise a team of seven employees including daily work activities, attendance, punctuality, training, disciplinary, and performance evaluations
- Manage operational budget
- Manage vendor accounts, process payroll, and customer billing
- Procure material and parts for production
- Hire, train, and motivate employees to perform daily business functions
- Developed and maintained a safety training program
- Developed and managed quality control program
- Schedule personnel and prioritize jobs
- Train and motivate employees to perform daily business functions
- Oversee budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to manage financial needs
- Research and implement new methods, practices, and systems to reduce turnaround time
- Conduct audit inspections ensuring compliance.
Solid Waste Transfer Station Manager
Maricopa County
10.2011 - 08.2023
- Managed six remote Solid Waste Transfer Stations for the Maricopa County Public Works department, overseeing 100,000+ customer interactions annually
- Maintained Manager of Landfill Operations, M.O.L.O., certification through SWANA
- Managed Waste Tire Contract and Scale House processing all waste tires within Maricopa County
- Supervised ten employees including daily work activities, waste collection, attendance, punctuality, training, disciplinary, and performance evaluations
- Managed all cash handling operations, including reconciliation and verification of deposits, and implemented a new Point of Sale system that allowed for acceptance of credit cards and increased our data acquisition
- Operated various heavy equipment such as loaders, backhoes, and grading tractors for loading material and maintenance/repair
- Project Management of various minor and major maintenance repairs
- Performed Closed Landfill Gas and Water Sampling
- Performed Stormwater Management and Regulatory Inspections
- Maintained line-item budget responsibility for two operational budgets totaling $9,000,000
- Conducted audit inspections ensuring quality and compliance
- Researched and developed new recycling programs, including a green waste organic grinding and erosion control program
- Created a training and coaching program as department training coordinator
- Managed I/T-related projects, maintenance, and troubleshooting
- Created and maintained productivity, maintenance, and sales reports
- Developed procedures and policies for the department
- Fielded all customer service calls and public relations for the department while being sensitive and respectful
- Procure operational items using contracts, purchase orders, and P-Card
- Maintain knowledge of local laws, statutes, ordinances, and policies
- Researched, evaluated, and streamlined operations
- Coordinated and supervised community household hazardous waste events and performed Outreach presentations for recycling awareness
- Maintained vendor contracts to include RFPs, quotes, and vendor selection
- Worked closely with and filled in for the Solid Waste Manager regarding all Solid Waste activities.
Heavy Equipment Operator
Maricopa County
04.2010 - 10.2011
- Operated a variety of equipment used in roadway repairs such as loaders, backhoes, grading tractors, bobcats, water trucks, and dump trucks
- Performed roadway repair and maintenance along Maricopa County roadways
- Developed and maintained procedures for portable hydrant meters
- Maintained records of MCDOT maintenance operations
- Conducted safety training
- Trained in diverse pieces of equipment and useful attachments to handle team needs
- Met project demands consistently through careful and consistent operation of heavy equipment
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents
- Moved equipment between job locations using truck and trailer
- Aided team in setting up and dismantling equipment and tools to use for construction
- Assessed work sites daily for potential hazards.
Transfer Station Attendant
Maricopa County
12.2008 - 04.2010
- Aid customers in processing material
- Accepted and processed cash payments
- Maintained sales log
- Processed deposit
- Performed routine maintenance
- Built trustful relationships with customers to encourage return visits
- Facilitated sales of services and goods
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base
- Monitored and kept an organized workspace, confirming efficient operations
- Removed safety hazards, soiled items, and trash from customer areas.
Owner/CEO
11.1999 - 11.2008
- Potable Water delivery service supplying drinking water and construction services to over 4,000 residents in the North Valley while leading and supervising a team of 14 employees
- Maintained full operational budget
- Maintained fleet of seven commercial water trucks, ten commercial water trailers, and two service trucks
- Processed payroll and deposits
- Procurement of all business-related items
- Maintained excellent customer service
- Hire and train employees
- Maintain Potable Water Certification through Maricopa County
- Maintain vendor accounts and payments
- Bid and schedule all jobs
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
- Maintain Class-B CDL.
Shop Foreman
Visual Machining
09.1996 - 11.1999
- Schedule and assign all work to various CNC machines and crew
- Manage shipping and receiving
- Maintain ISO 9001 certification
- Develop and maintain quality control programs
- Trained and coached employees to improve performance and skills
- Oversaw maintenance and repair of shop equipment
- Verified safe and proper operation of a wide range of power tools, equipment, and instruments
- Provided training, coaching, and support of staff members, resulting in elevated individual performance to boost service standards
- Supervised ongoing daily production phases
- Cultivated professional working relationships with peers and supervisors
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance
- Managed staff hiring, training, and supervision
- Implemented policies and standard operating procedures for continuous improvement
- Troubleshoot equipment to reduce service calls and downtime
- Coordinated project workflows for departments.
Education
Some College (No Degree) - General Studies
Glendale Community College
EMT-B National Certification - Emergency Medical Technology
Phoenix College
Phoenix, AZ12.2005
Skills
- Budget Development
- Administration and Operations Management
- Strategic Planning
- Team Leadership, Supervision, and Motivation
- Managing Revenue Projections
- Customer Relationship Management
- Procurement Expertise
- Contract Management
- Manage Change
- Team Leadership and Motivation
- Recycling program development
- Technical report writing
- Microsoft Office 365
- Vendor Relationship Management
- Waste Management Expertise
- Project management abilities
Certification
- Manager of Landfill Operations Certification. Nationally certified in the design, preparation, operation, maintenance, monitoring, and fiscal responsibilities of operating a landfill through the Solid Waste Association of North America, S.W.A.N.A.
- Transfer Station Management Certification. Nationally certified in the design, construction, operation, maintenance, coordination, and fiscal responsibilities of managing a transfer station through the Solid Waste Association of North America, S.W.A.N.A.
- National Association of Counties High-Performance Leadership Certification. Received training and certification of leadership in the public sector through NACo.
- Project Management Certification. Certified in the project management process including planning, preparation, scope, financial requirements, contract mitigation, vendor requirements, selection, organization, and maintenance of large projects through Skill Success.
- Certified Accounting Procurement Aide. Certified as a procurement specialist using purchase orders and a P-Card.
- Stormwater Pollution Prevention Plan. Certified through Maricopa County in the prevention of stormwater pollution.
- Maintain Class-B CDL
- FEMA ICS Certification: 230, 700, 800, and 907
Timeline
Recycling Coordinator
Spartanburg County
02.2024 - Current
Solid Waste Transfer Station Manager
Maricopa County
10.2011 - 08.2023
Heavy Equipment Operator
Maricopa County
04.2010 - 10.2011
Transfer Station Attendant
Maricopa County
12.2008 - 04.2010
Owner/CEO
Mega Metal Works
04.2006 - Current
Owner/CEO
11.1999 - 11.2008
Shop Foreman
Visual Machining
09.1996 - 11.1999
Some College (No Degree) - General Studies
Glendale Community College
EMT-B National Certification - Emergency Medical Technology
Phoenix College
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