Stephen Hall
Reston,VA
Summary
Accomplished U.S. Air Force Veteran with proven strategic leadership and exceptional organizational skills, seeking a pivotal role in the defense industry to drive strategy and operational excellence. Proficient in fostering collaboration across diverse stakeholder groups and optimizing resources to uniquely position the company in the competitive aviation market. With a keen eye for detail and an ability to excel in high-stress environments, dedicated to delivering exceptional operational success, streamlining operations, reducing costs, and enhancing organizational efficiency. Equipped with extensive managerial expertise and a solid background in data analytics and economics, poised to make informed decisions that drive company success.
Overview
13
13
years of professional experience
Work History
Director of Operations
JK Moving Services
Sterling , VA
05.2022 - Current
- Enhanced operational excellence by mentoring personnel on management principles, industry best practices, and specific company procedures.
- Increased divisional revenue by 5% year-to-date by implementing data-driven and innovative resource management strategies.
- Managed division's +$90 million budget and reduced operational expenditures by +10% YTD through improved labor/vendor management and operational process implementation.
- Drove year-over-year business growth by leading operations, strategic visioning, and long-range planning, achieving 10% improvement in bottom line annually.
- Projected annual budgets through strategic planning and enterprise goals, setting revenue and profit targets +10% annually.
- Reviewed government contracts (DoS, DoD, DOJ, DOT) to ensure operational compliance.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Improved existing integrated reporting and analysis capabilities through implementation of Microsoft Power Bi.
Logistics Manager
Maryland Department Of Health - Hagerty Consulting
Baltimore , MD
11.2021 - 05.2022
- Emergency management consulting with various stakeholders at federal, state, and local levels.
- Oversaw and communicated with numerous State and Federal agencies, vendors, and partners to ensure all public health logistical needs are addressed efficiently and safely.
- Conducted in-depth research on supply chain inefficiencies to develop tailored solutions, significantly increasing state-wide COVID-19 testing logistical response.
- Lead logistics team in creation and demobilization of +20 COVID-19 testing sites within emergency based timeframe.
- Provided insight for client required after action reports, providing feedback and process improvements for future events.
- Developed and maintained real-time resource ordering and deployment through Google based software.
Operations Service Manager - Station Manager
Delta Air Lines
Atlanta , GA
05.2011 - 11.2021
- Designed and implemented station wide digital overtime app to improve reporting and payroll processes; helping reduce overall overtime by 25% month-over-month.
- Collaborated with numerous stations for electronic GSE POI program implementation for FAA/OSHA compliance, raising system wide Delta compliance rate over 50% year-over-year.
- Collaborated with local military units and Delta Performance Analytics team to forecast large military movements in/out of station; improving baggage performance metrics 15% month-over-month.
- Hired, trained and supervised team of over 150 team members to meet KPI goals.
- Regularly met with federal agencies to review/monitor station compliance with TSA/CBP/FAA/DOT/DOD regulations.
- Reviewed new and existing vendor proposals to increase customer satisfaction and meet regulatory requirements such as deicing type 1 and type IV.
Aircraft Services Specialist
United States Air Force
Andrews Air Force Base , MD
12.2014 - 12.2018
- Coordinated logistical and security operations with White House Communications Agency, United States Secret Service, and State Department.
- Created unique travel plans for high-value officials and foreign heads of state.
- Long term experience with US President/cabinet level air transportation operations and procedures.
- Coordinated over 5,925,000lbs of Presidential/cabinet cargo on 75+ missions globally.
- Lead numerous foreign heads of state missions and logistical support.
- Partnered with DoD and Pentagon officials for Guantanamo Bay trial personnel travel on weekly basis.
Education
Bachelor of Science - Political Science And Economics
University of Maryland Global Campus
Adelphi, MD05.2022
Associate of Applied Science - Air Transportation
Community College of The Air Force
Montgomery, AL12.2018
Skills
- Strategy
- Cross-Division Collaboration
- Data Analytics
- Stakeholder Communication
- Change Management
- Ai Language Models
- Logistics Management
- Continuous Improvement
Additional Information
- Veterans Business Resource Group - Delta
- ADELANTE Latin & Hispanic Business Resource Group - Delta
- LinkedIn Profile: www.linkedin.com/in/stephen-hall-39b59278/
Timeline
Director of Operations
JK Moving Services
05.2022 - Current
Logistics Manager
Maryland Department Of Health - Hagerty Consulting
11.2021 - 05.2022
Aircraft Services Specialist
United States Air Force
12.2014 - 12.2018
Operations Service Manager - Station Manager
Delta Air Lines
05.2011 - 11.2021
Bachelor of Science - Political Science And Economics
University of Maryland Global Campus
Associate of Applied Science - Air Transportation
Community College of The Air Force
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