Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephen Hammond

Petersham,MA

Summary

Skillful Utility Worker accustomed to stocking supplies, removing trash and operating equipment safely and efficiently. Team-oriented and reliable with punctual nature and good communication skills. Diligent, consistent and resourceful.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Utility Worker

SWM
Greenfield, MA
7 2019 - Current

Skills : Strong Communication, Team Player, Hard Working, Detail Oriented, Forklift Operator

-Responsible for the processing of goods, inspections, setting machines, and fabrication.
-Inspected materials, products, and equipment to detect defects or malfunctions.
-Recorded information such as the number of products tested, and dates and dates and time of product production.
-Examined products to verify conformance to quality standards, and enforced safety and sanitation regulations.
-Stacked materials into bundles, packed and prepared the product for shipping.

Restaurant; General Manager

Friendly's Restaurants
Greenfield , MA
9 2012 - 5 2019
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Set schedules for up to 50 staff by planning and designating shifts and hours.
  • Managed employees throughout preparation and service of 3 meals per day.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Reconciled cash and credit card transactions to maintain accurate records.

Kitchen Manager

Joseph's Bistro And Pub
Westminister, Massachusetts
05.2009 - 08.2012
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Coordinated and organized all restaurant inventory.

Sous Chef

Copper Angel
Erving, MA
07.2008 - 07.2010
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
  • Maintained well-organized mise en place to keep work efficient and consistent.

Airborne Infantry Team Leader

US Army
06.1994 - 12.2002
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Maintained excellent weapons knowledge and coordinated infantry operation of equipment, including rifles, machine guns and hand grenades.
  • Developed team communications and information for meetings.
  • Completed minor preventative maintenance and mechanical repairs on equipment.

Education

High School Diploma -

Ralph C Mahar Regional
Orange, MA
06.1994 - 06.1994

Skills

Equipment operation

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Certification

CPR Certified

Timeline

Kitchen Manager

Joseph's Bistro And Pub
05.2009 - 08.2012

Sous Chef

Copper Angel
07.2008 - 07.2010

Airborne Infantry Team Leader

US Army
06.1994 - 12.2002

High School Diploma -

Ralph C Mahar Regional
06.1994 - 06.1994

Restaurant; General Manager

Friendly's Restaurants
9 2012 - 5 2019

Utility Worker

SWM
7 2019 - Current
Stephen Hammond