Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Hampton

Delivery Driver
Brownsburg,IN

Summary

Proven Delivery Driver with a track record of excellence at LKQ/KEYSTONE, where I ensured timely and safe deliveries, leveraging my expertise in vehicle maintenance and navigation. Renowned for exceptional customer service and teamwork, I consistently met tight deadlines, maintaining a clean driving record and fostering repeat business through proactive communication and personalized service. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

19
19
years of professional experience

Work History

Delivery Driver

LKQ/KEYSTONE
Plainfield, Indiana
07.2014 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Verified accuracy of all deliveries against order forms.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Delivery Driver

Sodrel Logistics
Indianapolis, Indiana
12.2005 - 10.2013
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Enhanced customer trust by providing courteous and professional service during deliveries.

Education

High School Diploma -

George Washington High School
Indianapolis, IN
05.2001 -

Skills

Teamwork and Collaboration

Commercial driving

Safe Driving

Positive Attitude

Customer Service

Time Management

Payment Collection

Valid Driver's License

Order Verification

Safe Driving Record

Traffic laws knowledge

Attention to Detail

Vehicle Cleaning and Maintenance

Mileage Tracking

Defensive Driving

Map reading and navigation skills

Heavy Lifting

DOT Compliance

Pre-Trip and Post-Trip Inspections

Timeline

Delivery Driver

LKQ/KEYSTONE
07.2014 - Current

Delivery Driver

Sodrel Logistics
12.2005 - 10.2013

High School Diploma -

George Washington High School
05.2001 -

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Stephen HamptonDelivery Driver