Summary
Overview
Work History
Skills
References
Timeline
Generic

Stephen Hand

Statesboro,GA

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

12
12
years of professional experience

Work History

Team Leader/LTO/Wave Planner

Agro Merchants/ Americold
12.2020 - Current
  • Enhanced team of productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored team of 25 performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Gate Guard

Lowes Home Improvements
08.2020 - 11.2020
  • Initiated first onsite encounter and must be organized and knowledgeable of where deliveries, shipments, or visitors should go upon arrival
  • Strong attention to detail and provided quick, responsive customer service to those entering Lowe’s property.
  • Prevented unauthorized entry by vigilantly monitoring pedestrian traffic at designated checkpoints.
  • Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
  • Stayed up-to-date on facility-specific rules, regulations, and procedures to ensure consistent adherence across all shifts.

LTO Operator

AMERICOLD
06.2020 - 08.2020
  • Under general supervision, Lift Truck Operator (LTO), Warehouse Worker ensured safe and accurate receipt, storage, and shipment of food products utilizing equipment including, but not limited to sit down and stand up forklifts, stand up straddle trucks, walk behinds, pallet jacks, double pallet jacks and radio frequency equipment.

Box Maker/TWI Trainer /Material Handler

Viracon, Inc.
06.2018 - 06.2020
  • Interprets cutting schedules and instructions and determines measurements of boards required for each packing orders in accordance to company procedures
  • Completed tasks on time to meet quality and safety standards.

Certified Trainer Dish/Prep, Salad/Fry, and QuarterBack

Longhorn Steakhouse
08.2012 - 10.2018
  • Culinary Professional – Shift Lead
  • Enhanced trainee retention rates through personalized coaching and supportive feedback.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Developed job-specific competencies and performance standards.

Skills

  • Mentoring
  • Attention to Detail
  • Team Supervision
  • Documentation And Reporting
  • Dependable and Responsible
  • Recordkeeping
  • Team motivation
  • SOP Adherence
  • Power Truck Operation
  • Communication

References

Available upon request

Timeline

Team Leader/LTO/Wave Planner

Agro Merchants/ Americold
12.2020 - Current

Gate Guard

Lowes Home Improvements
08.2020 - 11.2020

LTO Operator

AMERICOLD
06.2020 - 08.2020

Box Maker/TWI Trainer /Material Handler

Viracon, Inc.
06.2018 - 06.2020

Certified Trainer Dish/Prep, Salad/Fry, and QuarterBack

Longhorn Steakhouse
08.2012 - 10.2018

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Stephen Hand