Stephen Harcourt
Murfreesboro,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Associate Manager
Cracker Barrel Old Country Store Inc
07.2022 - Current
- Utilize KDS to monitor ticket times to determine kitchen productivity
- Watch DRM tablet activity to monitor wait and experience times
- Use MAX POS system to ring in orders, adjust and complete the billing process and manage labor, sales and traffic
- Utilize Workday for onboarding, changing employment information and tracking career growth
- Enter on-hand inventory into production planner and adjust forecasted sales to predict the amount of food needed to be produced per shift
- Use Net-Chef to track fiscal information, order PFG truck and produce, track waste and count inventory
- Utilize PFGConnect to order supplies and create PAR levels for each item
- Pay/Decline or negotiate bills using iPayables
- Create strategies to grow off-premise business with HubKonnect
- Identify business opportunities using Tableau reporting
- Create a plan for the shift using the roster and forecasted sales from the Restaurant MAC Card
- Create availabilities, reset accounts and write schedules that fit the needs of the business with Teamworx
- Use OLO to track and prepare for future off-premise orders
- Use the Suggestive Sales report to track number of promotional items sold per shift
Education
High School Diploma -
Riverdale High School
Murfreesboro TNSkills
- Business Administration
- Computer Skills
- Organizational Skills
- Critical Thinking
- Time Management
- Attention to Detail
Accomplishments
- District Food Leader of D31
- Trained Associate Managers on business processes
- Promoted employees into Shift Leaders
Timeline
Associate Manager
Cracker Barrel Old Country Store Inc
07.2022 - Current
High School Diploma -
Riverdale High School
Similar Profiles
Jamaree WrightJamaree Wright
Grill Cook at Cracker Barrel Old Country StoreGrill Cook at Cracker Barrel Old Country Store
Victoria MartinezVictoria Martinez
Food Server at Cracker Barrel Old Country StoreFood Server at Cracker Barrel Old Country Store
Emily BrownEmily Brown
Retail Sales Associate at Cracker Barrel Old Country StoreRetail Sales Associate at Cracker Barrel Old Country Store
Treona PrezzyTreona Prezzy
Assistant Restaurant Manager at Cracker Barrel Old Country Store IncAssistant Restaurant Manager at Cracker Barrel Old Country Store Inc
Brian D. CorderoBrian D. Cordero
Office of Sustainability and WKU Food Pantry Student Worker at WKU Office of SustainabilityOffice of Sustainability and WKU Food Pantry Student Worker at WKU Office of Sustainability