Summary
Overview
Work History
Education
Skills
Enjoying spending off time with family while camping and collecting sea glass.
Timeline
Generic
Stephen Harper

Stephen Harper

Madison,NH,NH

Summary

Experienced Case Manager with over 20 years in the nursing profession. I have had several different titles in my years of nursing. I started my Nursing career as a CNA working for the state of Oklahoma. As a CNA, I worked in Long Term Care, Med-Surg, and home health. While working as a CNA, I continued to improve my education and completed an LPN program with completion in early 2000. After completing my LPN program, I moved to New Hampshire and began working for my current employer. I have served in many different roles while employed with The Memorial Hospital. I began working as a staff evening nurse while filling in as the overnight nurse. I quickly became the Charge Nurse for the nocturnal shift and worked 5 twelve hour shifts a week. I worked with a high level of autonomy. After spending over a decade on the night shift, I choose to switch to the day shift. While working the day shift, I took on the Charge Nurse role. Being the Charge nurse allowed me to enhance my role as a leader. The Case Management position became available, and I secured the position. The Case Manager is the current title I hold. Working as a Case Manager allowed me the opportunity to complete my Nursing Degree and obtain my Associate's Degree in Science Nursing. My desire does not stop here. I envision a long-term plan to become secure a Director of Nursing role or some more elevated position. My ambition is to continue improving and moving my career forward with every opportunity I can. Along with the evolving roles I have had, I care for my wife, who suffers some serious health issues. As a leader and Case Manager, I have shown an excellent reputation for resolving problems and improving customer satisfaction. A dedicated Nursing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand while ensuring a balance of quality and cost-effective care. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

22
22
years of professional experience

Work History

Case Manager - Long Term Care

MaineHealth
North Conway, New Hampshire
06.2000 - Current
  • Provided utilization review services; assisting with identifying medical necessity for hospital admission and discharge; identified appropriateness of hospital admission status and coordinated the discharge planning and safe transition process and follow-up.
  • Worked with medical teams, patients and families to implement a balance of quality and cost effective care.
  • Updated treatment plans on daily and as needed basis with latest intervention strategies and progress notes.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Completed psychosocial evaluations and needs assessments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Customer Service
    Provided exceptional customer service to all internal and external customers, smiling and greeting customers upon contact and responding with respect and caring
  • Maintained a positive outlook and pleasant demeanor
  • Followed through thoroughly to ensure that customers' concerns and needs are addressed
  • Maintained poise and calm in dealing with a wide variety of people under stress, and dealt effectively and safely with unhappy or difficult customers
  • Proactively identified, reports and participated in the resolution of any potential or actual patient, visitor or
    employee safety issues
    Patient Care
  • Applied clinical knowledge and expertise to thoroughly assess and determine patient needs, determine and prioritize case load.
  • Identified gaps in the care continuum and sought out collaborative measure to address unmet issues
  • Evaluated the clinical, social, and financial risk for the patient, his/her family, and the health care system
    Coordinated and documents discharge planning
    Operations/Other
  • Participated in multidisciplinary teams to improve patient care processes and outcomes
  • Actively participates in departmental activities and meetings to ensure quality and to improve care, including development of policies, procedures, and standards of nursing care
  • Acted as a resource for members of the healthcare team
  • Displays cooperative behavior. Interacted positively and effectively with others to promote a team environment
    Assist in maintaining Quality Improvement data as assigned or directed
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Science - Nursing

White Mountains Community College
Berlin, NH
05.2022

Skills

  • Medical and Nursing Coordination
  • Electronic Patient Medical Record
  • Treatment Planning and Implementation
  • Patient and Caregiver Education
  • Vital Sign Monitoring
  • Training and Teaching
  • Interdisciplinary Care
  • Nursing Staff Supervision
  • Creative Thinking
  • Hygiene Support

Enjoying spending off time with family while camping and collecting sea glass.

My wife of 22 years and I love to get away from the stressors of life and go camping when available. Our favorite spot is on the coast of Maine near Rockland. Lobster Buoy campsite has become like a second home to us when time allows for us to get away. My son (9yr old) and I love to sit back and watch the tide come in and pick through the rocks for a collection of sea glass. As a family we enjoy taking a dip in the sea to do a bit of swimming. When not swimming or collecting sea glass, we like to dig for steamers or drop a line to catch some fish. The most fun though is had by sitting around the campfire just watching the fire.

Timeline

Case Manager - Long Term Care

MaineHealth
06.2000 - Current

Associate of Science - Nursing

White Mountains Community College
Stephen Harper