Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessDevelopmentManager

Stephen Henderson

Technician
Columbus,Ohio

Summary

Fleet Mechanic skilled at working on diverse types of vehicles and equipment as part of comprehensive fleet services. Performs detailed inspections, assesses repair needs and completes high-quality work to maintain safety and reliability of vehicles and equipment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Fleet Mechanic committed to keeping equipment, vehicles and tools working at optimal levels by diagnosing and correcting mechanical problems. Strong attention to detail with good problem-solving skills and hardworking nature. Knowledgeable about warranty services, invoicing and documentation requirements.

  • Auto Parts Delivery Driver with extensive knowledge of automobile parts and maintenance. Clean-cut, outgoing and punctual driver with experience in maintaining client relationships and fuel transport safety.

Overview

16
16
years of professional experience

Work History

Fleet Mechanic

Medcare Ambulance
Columbus , OH
04.2019 - Current
  • Used computer equipment, hand tools and technical skills to diagnose faults.
  • Scheduled and oversaw maintenance services for Number pieces of equipment and fleet vehicles.
  • Maintained Type and Type vehicles to keep fleet moving at optimal efficiency.
  • Submitted invoices and completed warranty paperwork.
  • Prepared vehicles for annual DOT inspections.
  • Performed troubleshooting, repair and updates to Equipment, Equipment and Equipment.
  • Adhered to manufacturer's specifications for optimal safety and reliability when completing repairs and maintenance services.
  • Completed multi-point inspections and washed and refueled units.
  • Diagnosed mechanical problems for repair or replacement.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Assessed equipment for damage, wear, battery life and fluid levels.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Commercial Driver

Auto Zone Auto Parts
Columbus, OH
03.2007 - 04.2019
  • Loaded van efficiently, properly organizing packages depending on route.
  • Complied with service policies and procedures from pick up and loading to drop offs.
  • Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
  • Completed daily route consisting of up to Number stops, focusing on safety and timeliness.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maximized load safety by balancing, securing and weighing products.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Contacted customers to report delayed delivery times.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Verified contents of inventory loads against Bills of Lading.
  • Transported hazardous materials and oversized shipments without incident.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maximized load safety by balancing, securing, and weighing products.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

Sales Associate

Auto Zone Auto Parts
Columbus, OH
03.2007 - 04.2019
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Recommended accessories and complementary purchases to boost revenue.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Processed payments and provided receipts to establish proof of transaction.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Fine Arts

Ohio State University
Columbus, OH
08.1997

Skills

  • Hazardous Material Handling
  • Scheduled Services
  • Active Listening
  • Customer Satisfaction
  • Diagnosing Faults
  • Technical Documentation
  • Managing Work Orders
  • Preventive Maintenance
  • Electrical Systems Testing
  • Driver Relations
  • Fault Prediction
  • Scheduling Repairs
  • Operations Understanding
  • Engine Tune-Ups
  • Operating Equipment
  • Oil Service
  • Maintaining Maintenance Records
  • Brakes and Tires
  • Transmission Service
  • Diesel Truck Maintenance
  • Troubleshooting Malfunctions
  • Engine Diagnostic Software
  • Welding and Brazing
  • Repair Work Orders
  • Vehicle System Analysis
  • Vehicle Safety and Maintenance
  • Exhaust Emissions Management
  • Fluid Changes
  • Circuit Testing
  • Inspection Checklists
  • Mechanical Troubleshooting
  • Invoicing Familiarity

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Fleet Mechanic

Medcare Ambulance
04.2019 - Current

Commercial Driver

Auto Zone Auto Parts
03.2007 - 04.2019

Sales Associate

Auto Zone Auto Parts
03.2007 - 04.2019

Fine Arts

Ohio State University

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Stephen Henderson Technician