Stephen Henderson
Katy,TX
Summary
Proactive Warehouse Clerk and Supervisor skilled in forklift operation, inventory management, and team leadership with extensive experience ensuring safety compliance and customer satisfaction. Expertise in optimizing workflows, implementing safety protocols, and resolving conflicts promptly. Brings critical thinking and effective problem-solving skills to maintain efficient warehouse operations.
Overview
9
9
years of professional experience
Work History
Warehouse Clerk
Harris County Tax Office
05.2019 - 12.2020
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Supervisor Over Concessions
Mélange Catering and Special Events
08.2013 - 05.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
I.C.S
Walmart
08.2011 - 08.2013
- Optimized resource usage through careful analysis of process data and adjusting parameters accordingly.
- Conducted regular audits on control systems to identify areas for improvement and implement corrective actions.
- Streamlined process workflows by implementing continuous improvement initiatives.
- Implemented effective preventative maintenance programs for critical equipment, minimizing equipment failure rates.
- Maintained accurate documentation of ICMS processes, ensuring compliance with regulatory requirements.
- Enhanced system efficiency by monitoring and controlling ICMS processes in realtime.
Education
GED -
Lone Star College System
Spring, TX08.2011
Skills
- Package handling
- Invoice reconciliation
- Stock Rotation
- US Driver's License
- Materials transportation
- Critical Thinking
- Work Order Following
Timeline
Warehouse Clerk
Harris County Tax Office
05.2019 - 12.2020
Supervisor Over Concessions
Mélange Catering and Special Events
08.2013 - 05.2019
I.C.S
Walmart
08.2011 - 08.2013
GED -
Lone Star College System
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