Stephen Higashi
Westminster,CA
Summary
Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bloomingdale's
Honolulu, HI
06.2024 - 08.2024
- Part-Time Commission Retail Sales Associate at Bloomingdale's Ala Moana in the Men's Department. Later transferred to the stores' 'Be Helpful' desk, Bloomingdale's customer service desk.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Key Holder
Kiehl's
Costa Mesa, CA
10.2023 - 03.2024
- Helped customers with their skin needs and concerns by educating them on products, ingredients, and their benefits, as well as providing product recommendations in respect to their skin needs and goals. Assess skin health through healthy skin tests, as well as applying skincare products. It also involves restocking, Excel input, and cashiering.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed store opening and closing duties such as counting money and restocking merchandise.
Generalist
Macy's
Brea, CA
10.2022 - 01.2023
- A seasonal generalist at Macy's at Brea Mall. As a generalist, I could be positioned in all departments besides specialty departments, such as cosmetics and jewelry. I worked in both the men’s and women’s stores, depending on the store and department. I was mainly positioned behind a register, where I rang people up for their purchases, helped with returns, placed orders, assisted customers who had questions, and also offered loyalty memberships if the customer chose to sign up for one. up for one. I also did recovery, which involved fixing and tidying up the store, and making it presentable.
Education
Bachelor of Science - Business Administration
California Baptist University
Riverside, CA05-2025
Bachelor of Science - Business Administration
Chapman University
Orange, CA05-2025
High School Diploma -
Iolani School
Honolulu, HI06-2019
Skills
- Certification in Microsoft Excel
- Data entry
- Customer service
- Sales Experience
- Computer Skills
- Cashiering
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Elementary
Certification
- Microsoft Office Specialist: Excel Associate, Certification ID: 992443884
Timeline
Retail Sales Associate
Bloomingdale's
06.2024 - 08.2024
Key Holder
Kiehl's
10.2023 - 03.2024
Generalist
Macy's
10.2022 - 01.2023
Bachelor of Science - Business Administration
California Baptist University
Bachelor of Science - Business Administration
Chapman University
High School Diploma -
Iolani School
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