Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Holten

Delaware

Summary

Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Snow Operations

Yellowstone Landscape
Plain City
06.2022 - Current
  • Secure and purchase salt, brine, and snow-related equipment for the snow season.
  • Secure, onboard, and manage snow subcontractors, as well as negotiate rates for snow services on sites.
  • Develop and oversee the training of the PMs, and the training material for the snow employees.
  • Oversee end-of-season tasks, including direct report/depot cleanup, inventory of snow equipment, maintenance of equipment, and post-season damage.
  • Help BMs and PMs set up routes for snow crews, as well as assign trucks and equipment to routes/sites.
  • Monitor weather conditions throughout the snow season, and help each branch create a plan for each snow event.
  • Oversee pre-season tasks such as snow staking, pre-season damage photos, camera/weather station setup, and direct report/depot setup.
  • Manage and oversee the fertilizer crews.

Senior Production Manager

Yellowstone Landscape
Plain City
01.2020 - 06.2022
  • I oversaw the operations at the Dublin branch, as well as the fleet and facility needs.
  • Managed the maintenance and fertilizer crews directly reporting to me.
  • Ordered fertilizer and chemicals.
  • Overseen and managed the PMs at the Dublin branch.
  • Managed snow crews, subcontractors, and direct reports during the snow season.
  • Worked with the AMs on any issues or concerns that the client may have had.
  • Responsible for conducting safety tailgate talks, and the overall safety of the branch.

Production Manager

Grass Groomers
Reynoldsburg
03.2017 - 01.2020
  • Supervised maintenance and fertilizer crews to ensure optimal productivity.
  • Managed snow crews, direct reports, and subcontractors for efficient operations.
  • Conducted monthly site assessment reports to verify quality of work performed.
  • Facilitated weekly training sessions on various topics for crew development.
  • Led safety and tailgate talks to promote safe working practices.
  • Collaborated with account managers to deliver high-quality services to clients.
  • Ordered fertilizer and chemicals to maintain inventory levels.
  • Administered performance evaluations and disciplinary actions as necessary.

Production Manager

Dave Brown Landscape Group
Westerville
01.2013 - 03.2017
  • Managed 8-10 maintenance, enhancement, and fertilizer crews.
  • Managed the fleet and facility. Scheduled repairs for equipment that I couldn't do myself at the shop.
  • Scheduled and routed work for the crews to be as efficient as possible.
  • Ordered mulch, fertilizer, salt, and other materials as needed.
  • I gave performance reviews and any disciplinary actions to supervisors and team members as needed.
  • Led weekly training sessions and tailgate talks for the crews.
  • I sold my first work order (a small seeding job) for $200.

Turf Technician

Dave Brown Landscape Group
Westerville
03.2011 - 01.2013
  • Learned to fertilize and treat weeds, pests, and diseases in turf areas.
  • Ran the mow crew as well in between fert rounds. Also helped with pruning, edging, mulching, and leaf cleanup, as well as some enhancements.
  • Learned to schedule my own routes efficiently and effectively.

Crew Member

Greenlawn Cemetary
Wapakoneta
01.2010 - 03.2011
  • Learned to mow, trim, prune shrubs, mulch, and do leaf removal.
  • Dug graves and helped with funeral setups. Tents, artificial turf, and chairs.
  • I planted grass, dug out, and poured concrete footers for headstones, and made headstone repairs.
  • Plowed drive lanes in the winter, as well as shoveled paths to and from gravesites.
  • Cleaned and maintained the mausoleums.
  • Did maintenance and repairs on mowers, backhoe, and dump truck.

Education

High School Diploma -

Lighthouse Christian Academy
Shelbyville, TN
05-2010

Skills

  • Snow operations management
  • Equipment procurement
  • Subcontractor negotiation
  • Inventory control
  • Route optimization
  • Team leadership
  • Safety compliance
  • Project management
  • Training development
  • Fleet management

Certification

  • ODA pesticide license.

Timeline

Director of Snow Operations

Yellowstone Landscape
06.2022 - Current

Senior Production Manager

Yellowstone Landscape
01.2020 - 06.2022

Production Manager

Grass Groomers
03.2017 - 01.2020

Production Manager

Dave Brown Landscape Group
01.2013 - 03.2017

Turf Technician

Dave Brown Landscape Group
03.2011 - 01.2013

Crew Member

Greenlawn Cemetary
01.2010 - 03.2011

High School Diploma -

Lighthouse Christian Academy

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