Stephen Hooks

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Answered roadside assistance calls for tows and other vehicle support.
• Also moved equipment for other companies such as united rental, equipment share etc

Was in charge of crew and making sure jobs got done in a timely fashion moving equipment