Stephen Huffman
Summary
Highly motivated student looking for an internship/ co-op opportunity within the marketing field. Strong interpersonal skills and experience within the automotive industry. Proficient utilizing social media metric/tools, and high understanding of community engagement. Creative and innovative marketing and communication skills/ campaigns and events.
Overview
7
7
years of professional experience
Work History
Marketing and Communications Intern
Chartwells- Oakland University
09.2023 - Current
- Assist with planning, organizing and hosting events
- Assist with Dine on Campus
- Assist in social media calendar development and promotions
- Act as a brand representative
- Conduct marketing audits
- Conduct general administrative tasks
- Complete Marketing Boot Camp
- Surveying students to collect marketing research
- Create marketing materials to numerous specifications
- Manage signage in multiple locations
- Assist with the creation of concepts, campaigns, and imagery to effectively communicate messages to the target market
- Manage website and social networking profile content
- Attend meetings or other events as required
Marketing and Intake Intern
Sunroof Express
07.2022 - 11.2022
- Answered phone calls and provided new clients with required paperwork to initiate service
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment
- Collected, verified, recorded and processed client demographics, insurance payments and referral information
- Entered referrals into appropriate system based on type of referral obtained
- Interacted with insurance providers to obtain necessary documents to complete registration
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs
- Customer Service and Stocking
Sales and Marketing Intern
Continental Automotive
09.2019 - 09.2020
- Prepared and present sales reports to management utilizing internal systems
- Researched and developed recent sales opportunities using existing data from SAP, to develop new customers and business
- Ensure understanding of customer needs and/or perceptions for pricing, fit, form and function
- Supported sales team by uploading cost and pricing information in internal and external systems, such as
- SAP and customer web-based portals {GM, Ford, Honda, Chrysler etc.)
- Maintained and updated data such as pricing, part numbers, in internal systems
- Purchase Order Coordination, Download POs from Customer Portals {GM, Ford,
- Filing FCA, Honda)
- Electronic and hard copy filing of all Customer Purchase Orders
- Processed tooling reimbursement tracking and support to Sales Managers
- Maintained competitor Analysis Tracking.
Member Service Specialist
Lifetime Athletic
06.2017 - 06.2020
- Attentively and promptly respond to member needs
- Enter sales transactions for members, including program, service, and product
- Payments
- Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
- Articulate knowledge of Lifetime Fitness programs, products, services, current club events, policies, and procedure s
- Interacts with members and guest on a continuous basis to obtain feedback about their experience in the club.
Education
Bachelor's Degree - Communications And Marketing
Oakland University
Rochester, MI09.2024
Skills
- SAP
- Social Media Marketing
- OEM Customer portals
- Microsoft Office 365
- Creative
- Strong Communication Skills
- Detail-oriented
- Evaluation of Marketing Campaigns
- Marketing Events
Timeline
Marketing and Communications Intern
Chartwells- Oakland University
09.2023 - Current
Marketing and Intake Intern
Sunroof Express
07.2022 - 11.2022
Sales and Marketing Intern
Continental Automotive
09.2019 - 09.2020
Member Service Specialist
Lifetime Athletic
06.2017 - 06.2020
Bachelor's Degree - Communications And Marketing
Oakland University
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