Summary
Overview
Work History
Education
Skills
Certification
Timeline
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STEPHEN HUNT

Shelby,MI

Summary

Dynamic Sales Associate with a proven track record in resolving complex customer issues and fostering positive experiences. Recognized for an efficiency-driven approach and exceptional organizational skills, complemented by a strong team-oriented mentality and unwavering commitment to customer satisfaction, business objectives, and sales excellence. Expertise in coordinating documentation and managing payment processes ensures seamless operations. A dedicated professional adept at multitasking and leading teams to deliver outstanding customer service and support.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Professional Server

Darden Restaurant Group
10.2020 - 04.2025
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Received frequent customer compliments for going above and beyond expectations
  • Trained new employees
  • Exceeded sales goals consistently by recommending wine pairings and upselling menu items appropriately to guests'' preferences.

Certified Medical Assistant

Beaumont Cardiovascular Associates
10.2014 - 10.2020
  • Monitored vital signs, such as blood pressure and pulse.
  • Obtained information about clients\' medical history, drug history, complaints and allergies.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws and EKGs.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Floor Manager

Bravo Development Incorporated
08.2001 - 12.2005
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Worked directly with bartenders and waitstaff to achieve maximum guest experience and profit Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Education

Associate of Applied Science - Medical Assisting

Baker College of Auburn Hills
Auburn Hills, M I
2014

Skills

  • Exceptional customer service
  • Strong communication skills
  • Strong work ethic
  • Professional appearance
  • Service standard compliance
  • Teamwork and collaboration
  • Relationship building
  • Attention to detail
  • Reliability

Certification

  • CPR certified through American Heart Association
  • BLS/First Aid certified through American Heart Association

Timeline

Professional Server

Darden Restaurant Group
10.2020 - 04.2025

Certified Medical Assistant

Beaumont Cardiovascular Associates
10.2014 - 10.2020

Floor Manager

Bravo Development Incorporated
08.2001 - 12.2005

Associate of Applied Science - Medical Assisting

Baker College of Auburn Hills

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