Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Stephen Jaumotte

Eugene,OR

Summary

Creative Business Owner with exceptional background spent in sales, manufacturing and customers service. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

26
26
years of professional experience

Work History

Lampworker

Lorehaus
03.2003 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Business Owner/Operator

Stev's Tubes
06.2012 - Current
  • Built this company from the ground up to a level of over 200 happy customers.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Office Manager/Bookkeeper/Store Manager

Local Dispensary
01.2017 - 10.2019
  • With in one year increased daily sales 224% while decreasing overhead by 29%
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Teller/Customer Service Representative

South Umpqua Bank
07.1997 - 04.1999
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

No Degree - Liberal Arts And General Studies

Concordia College
Moorhead, MN
03.1997

Skills

  • Business Planning and Strategy
  • Contract Management
  • Strategic Marketing
  • Sales Tactics
  • Business Correspondence
  • Financial Reporting
  • Contractor Negotiations
  • Operations Management
  • Inventory Control
  • Leadership and People Development

Additional Information

I have a wide variety of experience to draw from having been involved in:

  • Office Management
  • Banking
  • Lampworking
  • Construction
  • Ceramics
  • Restaurant Industry as a server, bartender and cook
  • Grocery sales and stocking
  • Professional Rescue

I enjoy exceeding goals, confronting new challenges and actively finding solutions. I look forward to helping a vibrant growing organization by utilizing my management skills: employee, account, sales and etc. Growing market shares my experience in all types of business development with the sheer force of my attitude and ability to work hard. I bring with me positive culture and the desire to learn as well as succeed.

Timeline

Office Manager/Bookkeeper/Store Manager

Local Dispensary
01.2017 - 10.2019

Business Owner/Operator

Stev's Tubes
06.2012 - Current

Lampworker

Lorehaus
03.2003 - Current

Teller/Customer Service Representative

South Umpqua Bank
07.1997 - 04.1999

No Degree - Liberal Arts And General Studies

Concordia College

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Stephen Jaumotte