Stephen J. Burke
Pensacola,FL
Summary
To obtain a job in the call center, helping customers manage their finances. This job would help me learn and grow as a person through real-life, hands-on job experience. I want to be the best worker I can be in whatever field I work in.
Overview
3
3
years of professional experience
Work History
Entrepreneur
White Shores Candle Company (my business)
Pensacola, FL
10.2023 - Current
- I created my own product and started a business.
- I made candles and marketed them across the U.S.
- I researched marketing strategies and how to create the best product for my business.
- I networked with other business owners and entrepreneurs to ensure the success of my product.
Trainer
Chick-fil-A
Pensacola, FL
04.2022 - Current
- Promoted to trainer in 2024.
- Recommended changes or improvements in existing training processes as needed.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Provided feedback on employee performance based on observed results during training sessions.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service.
- Delivered exceptional customer service at all times.
- Cooperated with team members and leadership to provide guests with a wonderful dining experience.
Education
Highschool diploma - Sports Management
Pensacola Christian College
Pensacola, FL05-2028
Skills
- Multitasking
- Communication
- Continuous Improvement
- Employee training
- Customer service
- Interpersonal skills
- Active listening
About Me
I am college student at PCC studying sports management. My goal with this degree is to become a high school basketball coach and eventually a District One basketball coach. I am also an entrepreneur. I started my own candle making business and while I have temporarily stepped back from it to focus on school, I hope to improve and expand my business later.
Timeline
Entrepreneur
White Shores Candle Company (my business)
10.2023 - Current
Trainer
Chick-fil-A
04.2022 - Current
Highschool diploma - Sports Management
Pensacola Christian College
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