Stephen Jinks
Largo,FL
Summary
"Top tier management skills to oversee all restaurant functions. Excellent customer service and multitasking talents provide all members of the team a strong foundation in every fast paced environment. Knowledge of all industry standard processes and procedures for operational and sales optimization."
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Village Inn
2023.08 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Correctly calculated inventory and ordered appropriate supplies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Promoted a positive work environment with proactive conflict resolution strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Manager
Badfins Food and Brew
2023.02 - 2023.07
- Manager for this flagship location on Clearwater Beach averaging 3+ million in yearly revenues
- Intensive 6 week Operations Manager training (70-90 hours/weekly) for both FOH and BOH
- Consistently maintains 13-18% labor cost, 18-22% alcohol cost; oversees all FOH operations while maintaining the restaurant's revenue, profitability and quality goals
Lead Bartender
Caddys
2019.03 - 2023.01
- High volume and high stress Tiki Bar catering to seasonal and regular patrons
- Weekly inventory of the entire bar to create sales reports for management
- Extensive knowledge in employee management, weekly inventory reporting, monthly sales goals, ensured staff is following all food and safety requirements
- Daily duties included monitor all stock and supplies for the entire bar, enforcing local alcohol distribution and safety requirements
- Trained new staff to follow drink specifications according to company policy.
Bartender
Key Royal
2018.10 - 2019.03
- Serviced high end clientele for an upscale country club
- Welcomed customers, and developed relationships to establish a solid foundation of loyalty with members
- Refined knowledge in fine wines, craft beer and specialty cocktails
- Daily cleaned and stocked bar area.
Server/Host/Barback
Howl at the Moon
2012.10 - 2018.01
- Fast-paced and high energy piano bar concept; performed all duties for server, host and barback roles
- Established my knowledge for the flow and operations of the restaurant industry
- Greeted tables, took drink and food orders, cleaned and stocked daily
- Created a solid foundation of knowledge for customer service, sales and multitasking with attention to detail and accuracy.
Education
General -
West Orange High School
Orlando, FL01.2018
Skills
- Staff Management
- Operations Management
- Inventory control and record keeping
- POS system knowledge
- Food Safety Compliance
- Food and beverage knowledge
- Cost controls
- Budgeting and financial management
- Customer Assistance
Certification
- Florida Food Handlers
- Manager Safe Serve
Timeline
Manager
Village Inn
2023.08 - Current
Restaurant Manager
Badfins Food and Brew
2023.02 - 2023.07
Lead Bartender
Caddys
2019.03 - 2023.01
Bartender
Key Royal
2018.10 - 2019.03
Server/Host/Barback
Howl at the Moon
2012.10 - 2018.01
General -
West Orange High School
- Florida Food Handlers
- Manager Safe Serve
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