Stephen Kiefer

Demonstrated automobiles by showcasing their key features, capabilities, and benefits to customers, conducting test drives, and explaining warranties and service options. • Engaged with customers both on the lot and in the showroom to discuss available vehicles, features, and customization options. • Welcomed and assisted customers by answering inquiries about the brand, model specifications, and current inventory. • Negotiated purchase prices, ensuring customer satisfaction while also presenting warranties and optional products to enhance the buying experience.

T-Mobile has been my favorite and most fulfilling job. One of the key aspects I enjoy is the dynamic nature of the work—no two days are the same, which keeps me motivated and engaged. During my time here, I have completed several professional selling classes that have further polished my selling skills, enhancing my ability to meet customer needs and exceed sales targets.

Key Achievements:
• Earned 7 Regional Sales Performance Awards for exceeding sales targets and delivering exceptional customer experiences. • Completed multiple professional sales training courses, refining and advancing my expertise in customer interaction and sales strategy.

Vector Marketing provided my first experience in sales and was instrumental in sparking my passion for the field. The training I received was unlike any other, teaching me how to quickly build rapport with clients, establish trust within minutes, and effectively close sales. This foundational experience shaped my approach to customer interactions and laid the groundwork for my continued success in sales.

As a car porter at Audi Exchange, I was responsible for maintaining the cleanliness, organization, and safety of dealership vehicles. I ensured smooth vehicle transfers, facilitated inventory management, and provided prompt customer service during vehicle pick-ups and drop-offs. This role helped me develop strong time management, attention to detail, and customer service skills, while gaining valuable experience in the automotive industry.