STEPHEN KOPCHIK
Iselin,USA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
27
27
years of professional experience
Work History
2nd Shirt Terminal Manager
ICT
Elizabeth, NJ
03.2025 - Current
- Managed daily terminal operations to ensure smooth workflow and efficiency.
- Supervised staff training to enhance team performance and operational knowledge.
- Coordinated logistics activities between transportation partners and warehouse teams.
- Developed schedules for staff to optimize resource allocation and coverage.
- Resolved customer inquiries related to terminal services and shipping processes.
- Collaborated with management on process improvements for operational efficiency.
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Implemented strategies to optimize efficiency across all departments while minimizing costs.
- Supervised worker efficiency and rectified issues with performance.
- Organized training programs for employees regarding safety protocols, customer service techniques.
- Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
- Directed day-to-day warehouse activities and set long-term goals.
- Maintained accurate records of all incoming and outgoing shipments for proper documentation.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Directed investigations to verify and resolve customer or shipper complaints.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Dispatcher Manager
Pedowitz Machinery Movers
Lebanon, USA
04.2016 - 03.2025
- Hired as a road dispatch manager of 25 drivers.
- Dispatched drivers on legal and oversized loads, covered all 48 states.
- Given dispatch responsibilities for local/regional drivers. Then given added responsibilities which included pier work from the Northeast, legal and oversized load dispatch.
- I was named the oversized/super load permit technician.
- In control of ordering over 25 over dimensional permits per week, as large as 17ft wide, 15ft high and grossing 200,000lbs.
Terminal Manager
AZ Container Freight Station
Port Newark, USA
01.1999 - 04.2006
- In charge of hiring and terminating union employee's.
- In charge of inventory in a 500,000 sq ft warehouse.
- Supervised and ran 400 import containers per week as well a 150 exports containers per week.
- Developed and implemented effective policies and procedures to ensure the safe, efficient loading and unloading of cargo.
Education
Associates Degree - Business Administration
Kingsborough Community College
Brooklyn, NYReferences
References available upon request.
Timeline
2nd Shirt Terminal Manager
ICT
03.2025 - Current
Dispatcher Manager
Pedowitz Machinery Movers
04.2016 - 03.2025
Terminal Manager
AZ Container Freight Station
01.1999 - 04.2006
Associates Degree - Business Administration
Kingsborough Community College